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ibis Kriens

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ibis Kriens

locationSwitzerland, Lucerne

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About ibis KriensAbout ibis Kriens

Location

This hotel is located in Lucerne. The nearest airport is Basel - EuroAirport Swiss (BSL).

Facility

The hotel has a lift and features 69 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, a laundry service and a hairdresser. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms include a double bed. Extra beds can be requested. A desk is provided. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. The indoor pool complex is ideal for relaxation and exercise.

Meals

There is a bar on the premises. A fortifying breakfast is served daily.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at ibis Kriens Amenities at ibis Kriens

  • Facilities

    • -

      Bar(s)

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Room Service

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      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

160

Very Good

354

Average

181

Poor

56

Terrible

21

Recent Reviews: 772

  • User:Jessica H

    Trip type:

    Mildew, mold and no-wifi!

    rating11 Oct 2025

    I have stayed at several Ibis properties in the past and have come to expect a consistent standard of cleanliness, comfort, and basic amenities. Unfortunately, our experience at this location fell...

  • User:Dream568363

    Trip type:

    Nice and pet friendly, rooms need update

    rating05 Sept 2025

    Hotel is nice but a bit outdated. Bathroom has everything it needs but needs an update. Shower is small. Bed is ok but the topper is flimsy and moves during the night when you turn. No power outlets...

  • User:monobrow236

    Trip type:

    Easy to get into Luzern.

    rating11 Jul 2025

    Check-in was great with the male receptionist ensuring we were aware of the local travel card included with the room, and where the local train station was (~10 mins walk). Parking is underground at...

  • User:Cathy W

    Trip type:

    Good stay

    rating28 Mar 2025

    The room was just as pictured on the website. The bed was comfortable but the pillows were on the thin side. Good bathroom. Very quiet. Elevator to the rooms and the parking garage. Very easy parking...

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