ibis Kriens

Recent Reviews: 772

• User: Jessica H

  Trip type: Family

  Mildew, mold and no-wifi!

  I have stayed at several Ibis properties in the past and have come to expect a consistent standard of cleanliness, comfort, and basic amenities. Unfortunately, our experience at this location fell short of those expectations. The condition of the bathroom was unacceptable. There was visible black mold in the grout and on the showerhead—something that not only reflects poor maintenance but also pos… Read moreI have stayed at several Ibis properties in the past and have come to expect a consistent standard of cleanliness, comfort, and basic amenities. Unfortunately, our experience at this location fell short of those expectations. The condition of the bathroom was… Read more

• User: Dream568363

  Trip type: Couples

  Nice and pet friendly, rooms need update

  Hotel is nice but a bit outdated. Bathroom has everything it needs but needs an update. Shower is small.Bed is ok but the topper is flimsy and moves during the night when you turn. No power outlets near the nightstands, i feel this is a must in 2025.They say close to the cablecar to go to mount pilatus but its still a 3 km walk.The hotel is obliged to send you the tourist discounts via mail but th… Read moreHotel is nice but a bit outdated. Bathroom has everything it needs but needs an update. Shower is small.Bed is ok but the topper is flimsy and moves during the night when you turn. No power outlets near the nightstands, i feel this is a must in 2025.They say c… Read more

• User: monobrow236

  Trip type: Family

  Easy to get into Luzern.

  Check-in was great with the male receptionist ensuring we were aware of the local travel card included with the room, and where the local train station was (~10 mins walk).Parking is underground at a discounted rate of CHF 14.The room itself was a decent size for the three of us (one additional bed brought in) albeit slightly basic but the hotel is in a great location only two stops on the train (… Read moreCheck-in was great with the male receptionist ensuring we were aware of the local travel card included with the room, and where the local train station was (~10 mins walk).Parking is underground at a discounted rate of CHF 14.The room itself was a decent size… Read more

• User: Cathy W

  Trip type: Couples

  Good stay

  The room was just as pictured on the website. The bed was comfortable but the pillows were on the thin side. Good bathroom. Very quiet. Elevator to the rooms and the parking garage. Very easy parking right under the hotel. CNN on TV. Wifi was OK, it would have these brief pauses sometimes. We did not have breakfast. Excellent location. A five minute walk to the train station followed by a five min… Read moreThe room was just as pictured on the website. The bed was comfortable but the pillows were on the thin side. Good bathroom. Very quiet. Elevator to the rooms and the parking garage. Very easy parking right under the hotel. CNN on TV. Wifi was OK, it would have… Read more

• User: A5091VIkayw

  Trip type: Couples

  Great stay and exceeded expectations

  This hotel exceeded our expectations. The room was spacious, clean and the shower room a decent size too. Grateful to have hand towels as well as bath towels (some Ibis of this grade provide only bath towels). Most welcome was the small fridge and the kettle. So lovely to be able to make a hot drink whenever we wanted. Plus of course the superb view of the mountains.We had a warm welcome at recept… Read moreThis hotel exceeded our expectations. The room was spacious, clean and the shower room a decent size too. Grateful to have hand towels as well as bath towels (some Ibis of this grade provide only bath towels). Most welcome was the small fridge and the kettle.… Read more