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Hotel Monopol Luzern

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Hotel Monopol Luzern

lucerne, switzerland

About Hotel Monopol Luzern

location

This comfortable hotel is located close to the city centre; only just a few minutes walk from Vierwaldstätter Lake's promenade. Links to the transport network can easily be reached on foot (lying about 100 m away) and the main train station is also within walking distance.

facility

The hotel was built in 1899. 74 rooms, including 20 single rooms, are located on 6 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, skiing, a beauty salon and hiking. Additional leisure activities include an entertainment programme, a dance club, a casino and a nightclub.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including vegetarian dishes, are also available.

Amenities at Hotel Monopol Luzern

Facilities

Air conditioningBar(s)CaféCar ParkCasinoCloakroomConference RoomCurrency ExchangeGarageHairdresserHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistanceNightclubPetsRestaurant(s)Room ServiceShopsSmall supermarketWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

Breakfast BuffetContinental Breakfast

Sport/Entertainment

Cycling/Mountain BikingSun terrace

Location

Map preview
Lucerne, Switzerland

Pilatusstrasse 1

What's nearby

  • Public Transport100m

Check-in from 3:00 PM · check-out by 11:00 AM

User Rating & Reviews

4.2

Very Good

1585 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent838
  • Very Good455
  • Average159
  • Poor67
  • Terrible66

Recent Reviews: 1585

  • User: Ty m

    Trip type: Couples

    Come to lucern but don’t stay here

    16 May 2026

    Very overpriced for a run down hotel. Stains on the floor. Great front counter staff and close to train station and attractions. Do your self a favour and stay somewhere else.Lucern is amazing! Lars Güggi, General Manager at Hotel Monopol Luzern, responded…

  • User: FarAway13345530612

    Trip type: Couples

    This hotel is the perfect location

    21 Dec 2025

    This hotel is the perfect location for anyone traveling to Lucerne by train. Located across the street from the train station you can get access via the underground system or simply by walking across the street. We were there in December and we we found the lo…

  • User: Traveler63594903763

    Trip type: Couples

    The perfect stay!!

    08 Dec 2025

    This hotel was awesome! The staff were great, location perfect and room was spacious. This was a perfect 10/10. Right next to the train station with easy access to restaurants and trams. Large room with two sink vanity in bathroom. They even provided an iPad w…

  • User: Amy C

    Trip type: Friends getaway

    Not a 4 star

    15 Nov 2025

    Thus hotel is far from a 4 star as advertised. I would say the most it’s a 2 1/2 star. It is extremely outdated and needs major updates and deep cleaning. The carpet is disgraceful. The furniture is probably from the 1970’s. The staff were not helpful at all.…

  • User: rslort

    Trip type: Family

    Run run fast. Horrible management.

    07 Nov 2025

    For a four star hotel, it was dingy rundown and very poorly maintained. Entering the shower, I fell when the grab bar fell out of the wall and injuring my knee. I asked to be compensated for one night and the assistant manager declined offering me breakfast in…

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