Hotel Alpina Luzern

Recent Reviews: 519

• User: Ian C

  Trip type: Couples

  Fabulous hotel very modern and very close to the main station - staff very friendly and rooms clean and modern.

  Very nice modern hotel very close to the main station - will coronary stay here againVery nice modern hotel very close to the main station - will coronary stay here again

• User: Tahir R

  Trip type: Family

  Terrible experience- but good location

  Very disappointing experience. The hotel had clearly done fresh painting in the room 36 shortly before our stay, and the smell of paint/fumes was extremely strong. My son is allergic and sensitive to chemical smells, and during the night he developed breathing issues triggered by the fumes. We barely slept and spent the night worrying about his condition.Honestly, the room was not in a safe condit… Read moreVery disappointing experience. The hotel had clearly done fresh painting in the room 36 shortly before our stay, and the smell of paint/fumes was extremely strong. My son is allergic and sensitive to chemical smells, and during the night he developed breathing… Read more

• User: paul b

  Trip type: Couples

  A very pleasant experience.

  Just returned from spending 6 mights at the Alpina.Following a smooth check in by Kyllian at the foyer,we went up to our room on the fifth floor,room 52.Upon opening the door,my partner's first words were "Oh no,what are we doing here?" However,by the end of our stay,she didn't want to leave! Okay,the balcony was very small,just big enough for us both to sit outside and relax with a drink and the… Read moreJust returned from spending 6 mights at the Alpina.Following a smooth check in by Kyllian at the foyer,we went up to our room on the fifth floor,room 52.Upon opening the door,my partner's first words were "Oh no,what are we doing here?" However,by the end of o… Read more

• User: chrispudds

  Trip type: Solo travel

  Lucerne station convenience

  Alpina Hotel is located two minutes from the station.I booked a "Superior Double Room".The spacious room was very underwhelming, tired, and in need of maintenance. At 210CHF or $400AUD per night, I was  disappointed.  There was no air-conditioning [just a vertical stand  blow fan] or a minibar fridge to store personal items - milk, drinks, etc. Reception advised that some superior r… Read moreAlpina Hotel is located two minutes from the station.I booked a "Superior Double Room".The spacious room was very underwhelming, tired, and in need of maintenance. At 210CHF or $400AUD per night, I was  disappointed.  There was no air-conditioning [j… Read more

• User: Jim S

  Trip type: Couples

  Run away

  Absolutely worst hotel and customer service. Our room was so hot due to lack of air conditioning that my wife’s medicine melted. It was 60 outside and 100 in our room. After no sleep our first night I asked for front desk to do something and the maintenance man came up and agreed it was so hot but nothing able to do but give us another worthless fan. I understand the age of the hotel and that most… Read moreAbsolutely worst hotel and customer service. Our room was so hot due to lack of air conditioning that my wife’s medicine melted. It was 60 outside and 100 in our room. After no sleep our first night I asked for front desk to do something and the maintenance ma… Read more