Holiday Inn Express Luzern Kriens

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Holiday Inn Express Luzern Kriens

Name: Holiday Inn Express Luzern Kriens
Address: Am Mattenhof 16, Lucerne, switzerland
Telephone: 353818882077
Rating: 3.9

lucerne, switzerland

About Holiday Inn Express Luzern Kriens

location

Located right in the heart of Kriens, this hotel is ideal for those in need of an adults-only holiday.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and hiking.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Holiday Inn Express Luzern Kriens

Facilities (9)

Lobby24-hour receptionLaundry ServicePetsElevator/ LiftLaundryNewspaperParkingWifi

Business Center and Conferences (1)

Business Center

General Services (4)

Luggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (3)

Contactless check-in/-outGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Room Facilities (3)

HairdryerTVToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (1)

Gym

Location

Lucerne, Switzerland

Am Mattenhof 16

Check-in from 3:00 PM · Check-out by 11:00 AM

Lucerne, Switzerland

Am Mattenhof 16

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.9

Good

180 reviews

Value
Rooms
Cleanliness
Service

Excellent73
Very Good58
Average27
Poor9
Terrible13

Recent Reviews: 180

User: whoami345
Trip type: Family
OK location & Bfast, Housekeeping can be better
Overall 3.5/5: Location is ok, short walk from Kriens station which is 2 stops from Lucerne central train station (15mins frequency train). Mt Pilatus cable car station is short bus ride (16 &21) away. Bfast was ok. Hotel provides free bus/train Lucerne visitor pass. Thr are some restaurants arnd. Room size is decent but small annoyances like bathroom door keeps swinging close, toilet paper ho… Overall 3.5/5: Location is ok, short walk from Kriens station which is 2 stops from Lucerne central train station (15mins frequency train). Mt Pilatus cable car station is short bus ride (16 &21) away. Bfast was ok. Hotel provides free bus/train Lucerne vi…
User: touristy28
Trip type: Family
Just about okay
The hotel is quite far away from citycentre in an area which houses a lot of automobile showrooms and factories.You can reach the HBF train station by bus 14 that is opposite the hotel.The train station is close by so also a Migros supermarket.The room given to us had fixed window blinds that made us feel like we were in a jail and the ouside view was overlooking mercedes benz car parking lot.Ther… The hotel is quite far away from citycentre in an area which houses a lot of automobile showrooms and factories.You can reach the HBF train station by bus 14 that is opposite the hotel.The train station is close by so also a Migros supermarket.The room given t…
User: huia
Trip type: Family
Excellent Stay for Visit to Luzern
We had a very nice stay at this hotel for our visit to Luzern. Our rooms were modestly sized but bright, clean, modern-looking, and had all the amenities we expected. The lobby was spacious and inviting and the breakfast area was roomy and inviting. The complimentary breakfast buffet was above our expectations. The buffet area was well presented with many hot choices to choose from. The staff we e… We had a very nice stay at this hotel for our visit to Luzern. Our rooms were modestly sized but bright, clean, modern-looking, and had all the amenities we expected. The lobby was spacious and inviting and the breakfast area was roomy and inviting. The compli…
User: micks54a
Trip type: Couples
Good value hotel
Good hotel close to railway and buses.Good hotel close to railway and buses.
User: MrMagoos
Trip type: Friends getaway
Pretty Average all round, with poor customer experience
We arrived late afternoon and subjected to a wait then VERY painful check-in procedure which was the last we needed after a long days driving a classic car! Check out was quicker but still elongated........ genuinley poor customer experience.Ontop of the £190 for the room we were charged £25 parking in their own car park. The only plus part was its underground and fairly secure. I pretty much thin… We arrived late afternoon and subjected to a wait then VERY painful check-in procedure which was the last we needed after a long days driving a classic car! Check out was quicker but still elongated........ genuinley poor customer experience.Ontop of the £190…

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