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HERMITAGE Lake Lucerne

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HERMITAGE Lake Lucerne

locationLucerne, Switzerland

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About HERMITAGE Lake LucerneAbout HERMITAGE Lake Lucerne

location

This hotel is located in Lucerne.

facility

The hotel has a lift and features 69 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (no extra charge). Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Water sports enthusiasts can enjoy banana boat rides and canoeing. Guests can enjoy a wide range of indoor sports, including a gym, badminton, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at HERMITAGE Lake Lucerne Amenities at HERMITAGE Lake Lucerne

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Badminton

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      Banana Boat

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Jacuzzi

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

5000 m

Airport

64000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1075

Very Good

397

Average

99

Poor

50

Terrible

21

Recent Reviews: 1642

  • User:maryann d

    Trip type: Family

    Perfect location with spectacular views and the friendliest staff!

    rating30 Jun 2026

    Perfect location, all the staff were so friendly and helpful. View from the room was beautiful with the lake and seeing Mt. Pilatus, can also see the sunset. Love being able to swim in the lake and the bus stop is directly across the street and only took about 10 min to get to downtown. We didn’t want to leave and would definitely stay here again. Dream vacation that did not disappoint! Anke Mayer, Marketing at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel, responded to this review Dear Nomad563439Thank you very much for your wonderful review.We are delighted to hear that you enjoyed so many aspects of your stay, from the beautiful lake and mountain views to our lakeside location and the convenient connection to Lucerne's city centre.It is especially rewarding to know that our team made such a positive impression and helped make your vacation so memorable. Your kind words mean a great deal to all of us.We truly appreciate your recommendation and are already looking forward to welcoming you back to HERMITAGE Lake Lucerne for another dream vacation.Kind regardsNil Satici, Marketing

  • User:DayTrip68159404954

    Trip type: Family

    A Happy Place

    rating01 Jun 2026

    The Hermitage in Lake Lucerne was a wonderful stop during our recent vacation. What can I say? The entire staff was very friendly and accommodating. If you needed something, we always got service with a smile. When we opened our shades we had an amazing view of Lake Lucerne and a gorgeous, snow capped mountain. It was just a happy, relaxing time spent here. Anke Mayer, Marketing at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel, responded to this review Dear DayTrip68159404954Thank you very much for your wonderful feedback.We are delighted to hear that you had such a relaxing and enjoyable stay with us. It is especially rewarding to know that you appreciated the warm hospitality of our team and the beautiful views of Lake Lucerne and the surrounding mountains.Creating memorable moments and helping our guests feel at home is exactly what we strive for every day.Thank you for choosing HERMITAGE Lake Lucerne. We hope to welcome you back for another happy and relaxing stay in the future.Kind regardsNil Satici, Marketing

  • User:mohamed m

    Trip type: Couples

    Top

    rating29 May 2026

    A big thank you to all of you. The staff is truly loyal and dedicated, and the reception team is excellent very kind, welcoming, and professional.Our room was clean and calm, the restaurant was very good, and everything was explained clearly to us about visiting Lucerne.The cocktails were professional and authentic, perfectly prepared.Thank you again for making our stay so enjoyable. Anke Mayer, Marketing at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel, responded to this review Dear mohamed m Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and that our team made such a ppsitive impression. Your kind words about our reception team, the restaurant, and the cocktails are truly appreciated.It is also great to know that you found your room comfortable and that our recommendations helped you make the most of your time in Lucerne.Thank you once again for choosing us. We hope to welcome you back again in the future.Kind regardsNil Satici, Marketing

  • User:Rowdyroddies

    Trip type: Family

    Beautiful views from balcony!

    rating15 May 2026

    A beautiful hotel overlooking the Alps and Lake Lucerne Switzerland. Exceptional service and friendly staff. Delicious food in the restaurant! Anke Mayer, Marketing at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel, responded to this review Dear RowdyroddiesThank you very much for your great feedback. It is great to hear that you enjoyed the beautiful views of lake Lucerne and the Alps, as well as the food and the service during your stay. Your kind words about our team mean a lot to us and will gladly be shared internally.We hope to welcome you back again soon for another relaxing stay by the lake.Kind regardsNil Satici, Marketing

  • User:Meg D

    Trip type: Family

    Exceptional Service and Surprisingly Very Family Friendly Stay Away From the City

    rating14 May 2026

    Our stay at Hermitage, though short, was nothing short of wonderful. The views from our room could not be beat. It is about a 10 minute drive from city center but was exactly what we needed at the end of our trip to just relax and unwind. Getting to the city however also couldn’t be easier with the bus line literal steps from the main entrance. Just as amazing as the views was the service we received even before stepping foot onto the property. I had some questions regarding navigating there from the train station as well as had some requests as we were traveling with our 1.5 year old and the team at Hermitage truly delivered. They were very responsive by email and even moved us to a corner room so it was quieter and less disruptive for our young daughter. They even gave her a cute little stuffed animal at check-in. Mar at the front desk was exceptional and made us feel welcome the second we entered and throughout our stay as well. She provided us with great restaurant recommendations as well! We were able to take the paddle boat out with our daughter and although it started raining shortly after, was a fun little (complementary) activity that we were able to enjoy. My husband also was able to enjoy a SUP on another day. On the side of the property was a small playground that my daughter got to enjoy as well. 100% would recommend staying here and would stay here again especially if you want somewhere away from the hustle and bustle of the city and want some time to truly relax but still enjoy the perks of being right on Lake Lucerne! Anke Mayer, Marketing at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel, responded to this review Dear megd801 Thank you very much for your detailed and wonderful feedback. We are truly delighted to hear that you and your family had such a relaxing and memorable stay with us. It's great to know that you enjoyed the peaceful lakeside location while still beind able to easily explore Lucerne. Your kind words about our team, especially about Mar, mean a lot to us and will gladly be shared. We’re especially happy to hear that your daughter felt welcome as well and that the small details made a positive difference during your stay.It’s wonderful to know that you were able to enjoy the activities on the lake, the playground, and simply unwind at the end of your trip.Thank you again for your recommendation. We would love to welcome you and your family back to Lake Lucerne in the future.Kind regardsNil Satici, Marketing

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