Grand Hotel National
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Occupying a 19th century building, this familial luxury hotel is located close to the famous Chapel Bridge in the centre of Lucerne. Lake Lucerne's lively promenade and the main train station are both within easy walking distance (public transport links are located within 100 m of the hotel).
The hotel was built in 1871. 37 rooms, including 12 suites, 5 single rooms and 11 double rooms, are located on 4 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 9 conference rooms.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with pay-per-view channels, a radio and WiFi are provided as well. Guests can take advantage of the nightly turndown service. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf and fishing. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium. Leisure facilities include an entertainment programme, live music and a casino.
Various dining options are available, including 3 restaurants, a café and a bar. Half board is offered as a catering option. A continental breakfast and dinner are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.
Haldenstrasse 4
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
868 reviewsUser: LeeNefsky
Trip type: Friends getaway
Don’t eat here
Bad restaurant experience.Waitress long hair went into foodFree accompinant was charged forFilleted fish had bonesMeal NOT tasty
User: Michael O
Trip type: Couples
Great stay at Grand National Hotel
We have had the pleasure to stay at a number of highly rated hotels, and I can safely say the Grand National Hotel ranks among the best. From check in to check out, the staff was very helpful and responsive to every request we had. The location is perfect, a s…
User: TopMum7
Trip type: Couples
TERRIBLE BREAKFAST SERVICE
We have just had a couple of nights and were lucky enough to get a room upgrade to a stunning suite. The room, bathroom, balcony and view were absolutely wonderful. We did check out the swimming pool area, but it was terribly small so we didn't use it.However,…
User: Andreas W
Trip type: Family
Wonderful experience with my sons
Wonderful experience with my sons, friendly, helpful, dedicated, very good quality and very clean. Guest Relations, Guest Services / Front Office at Grand Hotel National Luzern, responded to this review Thank you so much for your kind words! We're thrille…
User: Zane C
Trip type: Couples
Historic - Nana Will Love It!
A beautiful welcome - the male receptionist was just brilliant - knowledgeable, helpful and he really understood the art of the 'welcome'. Got to our room and it was nice but a let down. Stated that it was a room with a 'view' - it was actually a view of the u…
