Astoria

Name: Astoria
Address: Pilatusstrasse 29, Lucerne, switzerland
Telephone: +44-204-505-9777
Rating: 3.7

Lucerne, Switzerland

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About Astoria

location

Located at the heart of Lucerne, this hotel lies close to the Chapel Bridge.

facility

The hotel has 144 rooms, including 2 suites, 4 single rooms and 87 double rooms, which are located on 8 storeys and are reachable by 5 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include medical assistance, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. Equipped with a direct dial telephone, a TV, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym and aerobics. Entertainment options and leisure facilities include a dance club and a nightclub.

meals

Various dining options are available, including 3 restaurants, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Astoria

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Nightclub
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  Pets
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  Restaurant(s)
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  Shops
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
Sport/Entertainment
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  Aerobics
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  Gym
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  Sun terrace

Location

Around this property:

Public Transport

300 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

230

Very Good

354

Average

188

Poor

Terrible

Recent Reviews: 910

User:itchfoot
Trip type: Solo travel
Two night stay in Lucerne
24 Jun 2026
I have to say I was disappointed in my first impressions of my room 2710. While I was pleased that it was in a quiet location, I was shocked that... more »
User:thomasrM4479BS
Trip type: Couples
Good Location (Downtown).Hotel staff said would be repaired soon. Took 36 hours! Not good!
24 Jun 2026
Convenient location downtown. Our AC did not work for two days & was 80 in our room! Yum! Breakfast was good. more »
User:Joelesim
Trip type: Family
Shocking service, poor housekeeping, and deeply disappointing management
24 Jun 2026
This was one of the most disappointing hotel stays I’ve had in recent years. For context, I have a background in hospitality and have previously audited hotels with the Singapore... more »
User:inkwave17
Trip type: Couples
Noise factor ruins an otherwise great city hotel
24 Jun 2026
First the good: the rooms are spacious, clean and stylish. Great shower. The location is great, short walk to the train station and tons of restaurants, very central. Breakfast was... more »
User:Damayantis L
Trip type: Couples
Beatiful Hotel
24 Jun 2026
"My stay at Astoria hotel in Lucerne was nothing short of amazing. The room was extremely clean the bathroom is a luxury bathroom the bed was incredibly comfortable, and the... more »