Palmiers by Fassbind

Recent Reviews: 883

• User: lydiapA8110XG

  Trip type: Couples

  Poor service - stay elsewhere

  06 Sep 2026

  Chose the hotel for its central location and the (assumed) 4 star service. The room was okay and the location was great. However, I’ve been extremely disappointed with their service. First, during check-in the kiosk check-in did not work. It was 3:45 pm and it said the room was not ready yet although check-in was at 3:00 pm. Other people had the same issues and there was a cue from the reception t… Read moreChose the hotel for its central location and the (assumed) 4 star service. The room was okay and the location was great. However, I’ve been extremely disappointed with their service. First, during check-in the kiosk check-in did not work. It was 3:45 pm and it… Read more

• User: fifiwallace

  Trip type: Couples

  The Alpha

  05 Sep 2026

  Nice Hotel near the Metro and Gare. Plenty of restaurants nearby. Only minutes from beautiful Ouchy on the Metro.The quality of the towels etc was poor, they need new ones. Breakfast was quite good, not amazing but adequate. A late check out costs Good sized room, air con not cool enough as hot outside. Overall it was perfectly fine.Nice Hotel near the Metro and Gare. Plenty of restaurants nearby. Only minutes from beautiful Ouchy on the Metro.The quality of the towels etc was poor, they need new ones. Breakfast was quite good, not amazing but adequate. A late check out costs Good sized r… Read more

• User: Silvia S

  Trip type: Family

  Overall, the hotel was good, but unfortunately the staff and the quality of service were disappointing for that Price.

  18 Jul 2026

  + Modern hotel, conveniently located near the central train station.+ The room was very spacious. - Unfortunately, the staff, in my opinion, seemed unmotivated and unprofessional.- I never saw a single smile. When I made a legitimate complaint at reception about the breakfast, I was simply told that there was nothing they could do. To make matters worse, the receptionist even shrugged her shoulder… Read more+ Modern hotel, conveniently located near the central train station.+ The room was very spacious. - Unfortunately, the staff, in my opinion, seemed unmotivated and unprofessional.- I never saw a single smile. When I made a legitimate complaint at reception abo… Read more

• User: Alexandra C

  Trip type: Solo travel

  WORST STAY EVER

  08 May 2026

  When I saw the amenities, it said air conditioning but when I got there, they mentioned it depends on the months when we can turn it on. This means leaving the window open just to stay comfortable but doing so means allowing the noise of the busy street to come in the room. The receptionists were also very very rude and cold. WORST STAY EVER.When I saw the amenities, it said air conditioning but when I got there, they mentioned it depends on the months when we can turn it on. This means leaving the window open just to stay comfortable but doing so means allowing the noise of the busy street to com… Read more

• User: Fearless403758

  Trip type: Couples

  A great location in a great city.

  30 Apr 2026

  An amazingly big, beautiful hotel, with plants everywhere inside the lobby and restaurants. Our room had a wall of windows, and it was very reasonably priced. The hotel was about 10 minutes from the train station, it was a bit of an uphill climb, but well worth it. The hotel is close to the city center and the staff was very helpful. The room was huge, clean, comfortable, and quiet. We definitely… Read moreAn amazingly big, beautiful hotel, with plants everywhere inside the lobby and restaurants. Our room had a wall of windows, and it was very reasonably priced. The hotel was about 10 minutes from the train station, it was a bit of an uphill climb, but well wort… Read more