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THE HEY HOTEL

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THE HEY HOTEL

interlaken, switzerland

About THE HEY HOTEL

location

The hotel is beautifully located in a sunny and quiet setting on the banks of the River Aare, in the heart of Interlaken. It is only 5 minutes on foot from the centre and 200 m from the railway station.

facility

The complex has a lift and features 192 non-smoking rooms. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with individually adjustable heating. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Family rooms are available for parents with children.

sport

The outdoor pool complex provides invigorating refreshment. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, canoeing, skiing, a gym, a spa, a beauty salon and hiking. A nightclub offers fun and entertainment.

meals

Dining facilities include a café and a bar. Warm hospitality and a cosy atmosphere await guests in 3 non-smoking restaurants. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including vegetarian dishes, are also available.

Amenities at THE HEY HOTEL

Facilities

24-hour receptionAir conditioningBar(s)Bicycle HireCaféCar ParkConference RoomCurrency ExchangeGames roomGarageHairdresserHotel SafeLaundry ServiceLiftsMedical AssistancePetsRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsWifi

Hygiene

Contactless paymentEnhanced cleaning programmeHand sanitiserPackaged mealsProtective equipment for employeesProtective hygiene screensSocial distancing regulationsUse of commercially available disinfectants

Meals

Breakfast BuffetFull BoardHalf Board

Sport/Entertainment

CanoeCycling/Mountain BikingNumber of PoolsOutdoor Pool(s)Sun terrace

Location

Map preview
Interlaken, Switzerland

Höheweg 7

What's nearby

  • City Centre100m
  • Restaurants100m
  • Tourist Centre100m
  • Shopping opportunities100m
  • Train Station200m

Check-in from 3:00 PM · check-out by 11:00 AM

User Rating & Reviews

3.6

Good

118 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent41
  • Very Good28
  • Average18
  • Poor17
  • Terrible14

Recent Reviews: 118

  • User: John o

    Trip type: Couples

    Modern comfort in the heart of Interlaken

    07 Jun 2026

    The rooms are clean, modern, and cozy, with everything you need for a comfortable stay. Breakfast is good, and the location makes it easy to walk to restaurants, shops, and transport.

  • User: Relax00760702049

    Trip type: Friends getaway

    not recommended

    05 May 2026

    Very bad experience. The staff attitude was not good at all, and they did not provide the things we asked for. From the moment we arrived at the hotel, the service and behavior were disappointing. There was no kettle/tefal in the room either. I do not recommen…

  • User: Rao G

    Trip type: Family

    Horrible Hotel & Damp,Dirty and Allergic Rooms

    02 May 2026

    I booked this hotel based on positive reviews, but unfortunately, my experience was extremely disappointing.From the moment we entered the check-in area, the atmosphere felt dark and unwelcoming—our first red flag. The second issue was that the rooms did not h…

  • User: Vicki B

    Trip type: Couples

    Basic but fine for two nights

    26 Sep 2025

    We stayed at the adjacent Guest House.It was quite utilitarian but very clean and roomy and had everything necessary. The water worked fine. It was not hot so we didn't need A/C. Expensive but just like every Swiss hotel.

  • User: chenai j

    Trip type: Family

    Plenty to offer

    11 Sep 2025

    Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay

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