Hotel Diplomate Geneve

Recent Reviews: 147

• User: Stephen G

  Trip type: Family

  No way is this a 4 Star Hotel

  Not only did: - the air conditioning not work (it failed to cool the room even when set on its highest setting), - the TV not work and - the shower curtain was broken, but - there was no key to the bathroom door, the light in the (tiny) lift kept cutting out - leaving you squished up to a total stranger in pitch blackness, and - the receptionist could not even recommend a pretty local village to v… Read moreNot only did: - the air conditioning not work (it failed to cool the room even when set on its highest setting), - the TV not work and - the shower curtain was broken, but - there was no key to the bathroom door, the light in the (tiny) lift kept cutting out -… Read more

• User: annmariet478

  Trip type: Couples

  Nasty bathroom. Stay away.

  Just don't. You see all the other reviews and now you see mine. Nasty nasty bathroom with black mold, old shower curtain with pink stains on it, pink stains in between shower tiles. I asked to be moved to another room, and when I went to look at it, that shower was just as nasty. I looked at a third room, same thing. As we were checking out, we heard a guest on the phone asking to borrow a vacuum… Read moreJust don't. You see all the other reviews and now you see mine. Nasty nasty bathroom with black mold, old shower curtain with pink stains on it, pink stains in between shower tiles. I asked to be moved to another room, and when I went to look at it, that showe… Read more

• User: Scenic54950681473

  Trip type: Friends getaway

  Terrible Experince

  First, the location is 15 min walk from downtown, which is relatively good. Regarding the room cleanliness overall, the room is clean, but there are insects flying everywhere in the room at the ceiling. For the service, the hotel has one of the most unprofessional staff that I have ever met. The Air conditioner was not working, and I told the receptionists about it in the morning; nothing happened… Read moreFirst, the location is 15 min walk from downtown, which is relatively good. Regarding the room cleanliness overall, the room is clean, but there are insects flying everywhere in the room at the ceiling. For the service, the hotel has one of the most unprofessi… Read more

• User: felipebK8184SA

  Trip type: Couples

  Pay two times and no back money

  The problem was the booking system of the hotel. First I booked in the hotel website with a free cancellation, but when I was changed it wasn’t possible because the hotel works with hotel-rez.com and this company charge U$ 613 and after one month pay back my money.. When I was in the hotel ( booking hotels.com) they agree with me but told me that I need to contact a hotel-rez .com , because the h… Read moreThe problem was the booking system of the hotel. First I booked in the hotel website with a free cancellation, but when I was changed it wasn’t possible because the hotel works with hotel-rez.com and this company charge U$ 613 and after one month pay back my m… Read more

• User: Asha7777777777

  BEWARE!!!! FRAUDULENT

  Please under no circumstances book this hotel as the photos are deceptive. I had to leave after 10 minutes. Its disgusting, dirty and does not in no way match photos on hotel.com and other websites. You will lose your money. The management and workers are doing some fraud. They asked me for my credit card details on a piece of paper with my security code. You could see they were going to do some f… Read morePlease under no circumstances book this hotel as the photos are deceptive. I had to leave after 10 minutes. Its disgusting, dirty and does not in no way match photos on hotel.com and other websites. You will lose your money. The management and workers are doin… Read more