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Mercure Plaza Biel

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Mercure Plaza Biel

locationBiel, Berne

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About Mercure Plaza BielAbout Mercure Plaza Biel

Location

This hotel is located in the heart of Biel.

Facility

The hotel has a lift and features 100 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Guests can enjoy a wide range of indoor sports, including a gym, bowling, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Mercure Plaza Biel Amenities at Mercure Plaza Biel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

135

Very Good

253

Average

71

Poor

36

Terrible

9

Recent Reviews: 504

  • User:Fred H

    Trip type: Solo travel

    Noisy (but perfect if you are nosey)

    rating28 Oct 2025

    The dividing door between this room and the room next door is not sound isolated.. It sounds like the two women next door are inside my room.

  • User:sola123

    Trip type:

    Great location and wonderful service

    rating26 Aug 2025

    This Mercure was well located for being in the core of town, close to walk to all locations. The service was lovely, the room relatively large, very clean and well appointed. Delightful breakfast...

  • User:James L

    Trip type: Friends getaway

    Good weekend break but leave Sunday

    rating09 Aug 2025

    Good location, room was good, comfy, had coffee machine and small mini bar. Good secure parking for motorbikes or cars, we arrived on ladies football final and on a Sunday so was very quiet but for 1...

  • User:sascha411

    Trip type:

    Comfortable Stay in the heart of Biel

    rating31 Jul 2023

    We had a wonderful stay here at the Mercure in Biel. Check in was fast. Room and Hotel was spotless clean. Aircondition worked great. Bathroom with showergel, shampoo, liquid soap. Unfortunately we...

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