Hotel City Inn

Name: Hotel City Inn
Address: Centralbahnplatz 14, Basel, switzerland
Telephone: +44-204-505-9777
Rating: 3.8

Basel, Switzerland

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About Hotel City Inn

location

This hotel enjoys a strategic location in the heart of Basel, opposite the SBB railway station.

facility

The hotel has a lift and features a suite, 14 single rooms and 15 double rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a 24-hour security service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers will keep you informed. A business centre with fax machine and photocopier is available. 2 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A telephone, a flatscreen television, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a bathtub. The hotel has 30 non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics and hiking. In the evenings, guests can unwind to live music.

meals

The dining area includes a non-smoking restaurant and a bar. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel City Inn

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Bicycle Hire
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Pets
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Small supermarket
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Aerobics
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  Gym
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  Sun terrace

Location

Around this property:

Train Station

100 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

160

Average

Poor

Terrible

Recent Reviews: 355

User:Burack1
Trip type: Solo travel
Handy and Practical Hotel Chain
28 May 2026
I’ve spent one night there. The hotel is laid behind the Bahnhof Basel that provides great advantage of the location, as there is also the bus station in front of the hotel.My room view was underwhelming though. The settings of the air contioning at the room wasn’t adjusted properly. Yet the breakfast could be named satisfying while the hotel embodies a restaurant also serving intercontinental cuisine Hotel Euler, Revenue Management at Hotel City Inn, responded to this review Dear Guest,Thank you for taking the time to share your experience with us.We are delighted to hear that you appreciated our convenient location near Basel's main train station and public transportation connections. It is also pleasing to know that you enjoyed our breakfast and valued the variety offered by our restaurant.At the same time, we regret that the room view did not meet your expectations and that the air conditioning settings were not properly adjusted during your stay. We understand how important comfort is and appreciate you bringing this matter to our attention so that we can review it with our team.Thank you for your balanced feedback. We are pleased that overall you found your stay satisfying and hope to welcome you back again on your next visit to Basel.Kind regards,Hotel City Inn
User:Bleazard
Trip type: Couples
Confusing but lovely
22 Oct 2025
A very comfy hotel- although confusing at first! We booked City Inn; the reception was closed with a sign explaining to go Hotel Euler reception. Our breakfast was actually in a different hotel - Hotel Metropol. All 3 hotels are connected and you walk inside to get between them..Our city inn room was 536, this was on the 3rd not 5th floor. From reception lift to 1st floor then walk across the corridor to ascend two different flights of stairs. Hence confusing at first!! The room was basic but fine. Good shower and comfy bed but the pillows were awful. Breakfast (when you arrived there) was continental and fine. Staff were lovely. Location is brill. 3 minute walk to train station where you get on/off airport shuttle bus. Walk in other direction through a park to get to bars/restaurants. Basel is lovely. I would return to the hotel but just wanted to explain why I thought it was confusing.
User:Jean M
Trip type: Couples
Don’t go there, far too expensive for the poor offer.
06 Oct 2025
Well, this hotel is clean, quiet and located steps from the station. That’s the positive. It is also offering extremely small rooms (not to mention the bathroom for Lilliputians) where you can not even walk around the bed or put a chair. It is also artificially created in a set of connected buildings making for an odd and very inconvenient access. The lift doesn’t even go to all floors. On top of that it’s pricing policy is completely inappropriate. Way, way too expensive for what is offered. A shame.
User:John M
Trip type: Couples
Excellent location
19 Dec 2024
Excellent location. Very clean. Gentleman on a night shift at the the reception on 15th Dec was a STAR! Female staff member of the 8floor (breakfast) was initially rude claiming in a public that we can not communicate properly, sure that we want to bilk breakfast, next day trying to improve but it was elephant in the room already. No wending machine for night commers, but fruits for a pick up at the reception (nice).Great for a short stay.
User:dawnlouise2015
Trip type: Couples
Good location, hrs to find, poor access and no food for mobility issues
17 Dec 2024
When you arrive, free transport on the 50 tram. Arrived outside the station and struggled to find as it’s in between their sister hotels which you gain access through. Just to warn you, mobility issues and it’s a no. Lift only goes to certain floors so lots of steps. Room basic but clean. Bed really uncomfortable bed. Both had back ache. All landings have a coffee machine and a kettle so unlimited supply. Cleaners great and attentive. Given a Basel card on arrival for free transport. Supermarket top floor in the station for cheap water and basic food as Switzerland is expensive. S