Comfort Hotel Goteborg

Recent Reviews: 629

• User: Thomas Z

  Trip type: Friends getaway

  Closely disaster

  06 Oct 2025

  Totally catastrophic receptionists with no experience of business acumen. Charging more important than customer satisfaction. Poor rooms with low standard. Beds wide as sunbeds in Rhodes. Evening supper burnt most of the taste buds for that night (pepper & salt). But if there’s cons, there always must be pros and in Comfort Stenbroplatsens pros it was the breakfast. Wonderful!Hope there will b… Read moreTotally catastrophic receptionists with no experience of business acumen. Charging more important than customer satisfaction. Poor rooms with low standard. Beds wide as sunbeds in Rhodes. Evening supper burnt most of the taste buds for that night (pepper &… Read more

• User: Anzhelika O

  Trip type: Couples

  Very disappointing experience with Room 702

  20 Apr 2025

  I am very disappointed with our stay due to the unacceptable location of Room 702, which is directly next to the rooftop restaurant. When we arrived at the 7th floor, we were stopped by a staff member (possibly a waiter or security), who asked for our reservation — assuming we were going to the restaurant. Once he and the other guests in line realized we were actually staying in Room 702, they sta… Read moreI am very disappointed with our stay due to the unacceptable location of Room 702, which is directly next to the rooftop restaurant. When we arrived at the 7th floor, we were stopped by a staff member (possibly a waiter or security), who asked for our reservat… Read more

• User: Sivert G

  Trip type: Family

  To much noise!

  11 Apr 2025

  So much noise from the rooftop bar, impossible to get a good nights sleep. The worst thing is that they did not give us a heads up that there would be loud music playing all night. Everything else is functional and in good contition. However, the obnoxiously loud music from the rooftop bar ruins it all. Marcus Nordlund, General Manager at Comfort Hotel Goteborg, responded to this review Hi 10… Read moreSo much noise from the rooftop bar, impossible to get a good nights sleep. The worst thing is that they did not give us a heads up that there would be loud music playing all night. Everything else is functional and in good contition. However, the obnoxiously l… Read more

• User: Kristian R

  Trip type: Couples

  Terrible and disappointing customer service.

  23 Sep 2024

  Disappointing and not a humble customer service. My wife and I had just married. When we arrived, we were kindly enough offered a double bed. When we came to our room, however, it wasn’t equipped with a double bed. The receptionists offered us a deduction of the first night, which we of course appreciated. The next day, the soap in the shower and the sink ran out. We informed the reception a coupl… Read moreDisappointing and not a humble customer service. My wife and I had just married. When we arrived, we were kindly enough offered a double bed. When we came to our room, however, it wasn’t equipped with a double bed. The receptionists offered us a deduction of t… Read more

• User: Phayao13

  Trip type: Solo travel

  Updated in the best Comfort hotel spirit

  13 Aug 2024

  No, the set is not a posh hotel, although the daily price is comparable to prices in a category up.Expect modern accommodation in a good location a short walk from the city centre.Not because the surrounding area suffers from a lack of choice in terms of food and drink, it's just another part of the city Gothenburg is probably one of the world's most excavated cities in the world in its quest to g… Read moreNo, the set is not a posh hotel, although the daily price is comparable to prices in a category up.Expect modern accommodation in a good location a short walk from the city centre.Not because the surrounding area suffers from a lack of choice in terms of food… Read more