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This modern hotel, catering for individual tastes, lies close to the centre of Bilbao. Scores of shopping venues, restaurants, bars and pubs are located in the hotel's vicinity. There is a bus stop directly in front of the hotel and the sea and beach are only minutes away (around 1 km). Bilbao airport is approximately 20 minutes away (25 km).
Guests have a choice of 2 suites, 9 single rooms and 77 double rooms located in two 4-storey buildings with lifts. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including fishing and a gym. Entertainment options and leisure facilities include an entertainment programme and a kids' club.
Dining facilities include a restaurant (with high chairs), a café and a bar. Catering options include half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Avenida Cristobal Murrieta, 27
Check-in from 3:00 PM · check-out by 12:00 PM
Average
716 reviewsUser: Olga T
Trip type: Family
Disappointed, wouldn't recommend to stay at this hotel.
Room is dirty. A lot of spots on wall and decorative frams. Window is not clean. Furniture is outdated and requires maintanence. Many things and services are mussed from 4 stats hotel level, may be 2.5 is a right raiting. Breakfast is very poor. It looks that…
User: Francesleirosreis
Trip type: Couples
Four stars, on what planet?!
This is not a four star hotel by any stretch of the imagination. It does not meet the criteria in any capacity. This star rating is extremely misleading. Do not be fooled by the facade. It might look nice on the outside but inside it is a very run down old hot…
User: Carrabaun
Trip type: Couples
Disappointed
Stayed here for a night before catching an early morning ferry. First room assigned to us was extremely damp so had to request room change. Guy at reception was very apologetic and we were moved. There was an outdoor event on that night at rear of hotel that d…
User: Philip S
Trip type: Friends getaway
Disgusting and unhealthy rooms
Worst hotel I’ve ever stayed in. Hallways stank of cat pee, room was musty, they gave me a double even though we asked for a twin and had it confirmed three times before we arrived. Train outside is a joke - literally the loudest thing you’ve heard and right a…
User: JuRut
Trip type: Business
Colonial-style building, decent breakfast
Check in was swift & friendly.It`s a detached building, not too far away from the centre of Bilbao.Don`t expect many bars & restaurants at close walking distance, as it is slightly further away from that area.The room was decent, and breakfast was enjo…