Silken Gran Hotel Durango

Recent Reviews: 433

• User: Tderohan

  Trip type: Friends getaway

  One of the best hotels for location, views, cleanliness and friendliness.

  A wonderful hotel with a very relaxed atmosphere. Rooms are spacious, clean and include all toiletries one might need. Staff are exceptionally nice, friendly, helpful and have excellent memories for groups of ppl, their room numbers and small details. The outdoor pool is very clean, with no nasty scum (like some venues) and has smooth surfaces thus avoiding cut or scratched feet. Breakfast was abu… Read moreA wonderful hotel with a very relaxed atmosphere. Rooms are spacious, clean and include all toiletries one might need. Staff are exceptionally nice, friendly, helpful and have excellent memories for groups of ppl, their room numbers and small details. The outd… Read more

• User: U4740KIjohnm

  Trip type: Friends getaway

  Check before you book

  9xmotorbikers visited for 1 night and took 6 rooms. Hotel nice. Location nice. Check-in was quick and efficient. However there was a wedding in the hotel and we were moved inside and outside as the wedding party moved. In addition dont go into the restaurant until 1930hrs as they are really not keen on it. Food was average and a little overpriced for what it was. So advice before booking.....check… Read more9xmotorbikers visited for 1 night and took 6 rooms. Hotel nice. Location nice. Check-in was quick and efficient. However there was a wedding in the hotel and we were moved inside and outside as the wedding party moved. In addition dont go into the restaurant u… Read more

• User: Samantha N

  Trip type: Solo travel

  Amazing staff!

  I came to this hotel as a solo traveler from California, having basic level conversational spanish skills. Every level of staff at this hotel was so helpful and assisted me as I navigated my time in the area for my first time. The room was a basic room, but a great size and clean and comfortable for getting much needed rest. The exercise and spa amenities were top notch and not much of an extra ad… Read moreI came to this hotel as a solo traveler from California, having basic level conversational spanish skills. Every level of staff at this hotel was so helpful and assisted me as I navigated my time in the area for my first time. The room was a basic room, but a… Read more

• User: Pearl65

  Trip type: Couples

  Quiet location

  This was booked as part of our tour but it was a good choice. Durango is only a small town and this hotel is in a quiet location just across the road from the entrance to the old town. The staff were all very friendly and helpful especially in the restaurant.Don't fall for the water in the fridge being complimentary as it's €2 for a tiny bottle!!! There's a store not far away to buy a big bottle f… Read moreThis was booked as part of our tour but it was a good choice. Durango is only a small town and this hotel is in a quiet location just across the road from the entrance to the old town. The staff were all very friendly and helpful especially in the restaurant.D… Read more

• User: Stay02905051527

  Trip type: Family

  Old Shouldn't Equal Dirty

  Silken DurangoBecause of the photos online, we had high expectations for this hotel.What we found was a well kept exterior and great exterior design concept but rooms with very dated interior that lacked basic maintenance and upkeep.Our family had a total of three rooms in what appears like the facility's keep or tower. Our room had the following deficiencies: (believe it was 221 - first door at t… Read moreSilken DurangoBecause of the photos online, we had high expectations for this hotel.What we found was a well kept exterior and great exterior design concept but rooms with very dated interior that lacked basic maintenance and upkeep.Our family had a total of t… Read more