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Homespain

Sercotel Ayala, Ascend Hotel Collection

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Sercotel Ayala, Ascend Hotel Collection

locationBilbao, Vizcaya - Bilbao

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About Sercotel Ayala, Ascend Hotel CollectionAbout Sercotel Ayala, Ascend Hotel Collection

Location

This hotel is located in Bilbao, approximately 14 km from the beach.

Facility

This hotel has a lift and a reception desk. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A telephone, a TV and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are on hand in the bathrooms for everyday use. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Leisure activities available at the hotel include a spa. In addition, a gym is are offered by third-party operators.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily.

Amenities at Sercotel Ayala, Ascend Hotel Collection Amenities at Sercotel Ayala, Ascend Hotel Collection

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Gym

LocationLocation

Map preview

Around this property:

Centre

100 m

Beach

25 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

155

Very Good

60

Average

15

Poor

3

Terrible

2

Recent Reviews: 235

  • User:noral384

    Trip type:

    Very nice hotel

    rating22 Jun 2026

    I actually really liked this hotel. Room was a reasonable size and modern, bathroom was modern, breakfast was good and definitely worth the cost (despite what others have said) and front desk staff...

  • User:Bucket-Listers2

    Trip type:

    Just what is needed for a few nights.....

    rating08 Apr 2026

    very nice, small hotel in a great location... close to the old town and the Guggenheim.. room was small, but clean and newish.....very small lobby...we didn't have breakfast here... right across the...

  • User:TanRej

    Trip type:

    Great stay in Bilbao

    rating22 Mar 2026

    The hotel is easy to get to on public transport and easy walking to the tourist sites. Our room was modern, clean, quiet and comfortable. There are few good restaurants nearby, but a short walk...

  • User:pgbDublin

    Trip type:

    Great hotel

    rating27 Feb 2026

    This is our third time staying here. After the first visit, I have always asked for the same room, 606, or the equivalent on any of the floors, as it was so quiet. The hotel always obliges with...

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