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This hotel is situated some 8 km (10 min) from the centre of Bilbao. The hotel lies opposite the BEC exhibition centre in Bilbao and is accessible via the A8 Santander - Bilbao motorway. The Max Center shopping centre is also nearby. Bilbao Airport is 20 km from the hotel.
The hotel welcomes guests in a 7-storey building with a lift and 203 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a childcare service, a car hire service, room service (for a fee) and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
The hotel provides a number of options for sport and leisure. Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. After an eventful day, guests can work out and recharge in the gym. Entertainment options and leisure facilities include a kids' club and live music.
Dining facilities include a restaurant, a breakfast room and a bar. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Rio Castanos 2
Check-in from 2:00 PM · check-out by 12:00 PM
Good
379 reviewsUser: 6rils
Trip type: Family
Great hotel and restaurant, highly recommend
We booked the family room for 3 nights for myself, my wife and my 3 kids (9yo, 6yo and 1.5yo) and we absolutely loved it! Room was very clean, spacious and quiet and it had a bath and a shower! Plus there is an outdoor swimming pool that we all enjoyed. I reco…
User: ken_matthews10
Trip type: Family
Great, let down by food
Accommodate spot on. Food was delicious and well presented. Badly let down by being served on cold plates. Food was cold within minutes. The dining room and bar staff were really professional. Professional hefs would never send out hot food on cold plates.
User: pauldQ1902AG
Trip type: Couples
Perfect for Parking and Port Access
Quality Hotel located in Retail Park area..not for the tourist but perfect for business or Ferry departure (15 mins to Port). Very nice room spacious with a bath and a Shower. Secure underground parking available @7 euro if you rebook with hotel
User: law1188
Trip type: Friends getaway
Very Nicely Situated Hotel.
The hotel itself is very nicely presented. A large foyer welcomes the visitor with a large booking in desk and friendly staff who spoke very good English.The room was clean and fresh with clean linen and towels. There were 2 complimentary bottles of water in t…
User: Johan B
Trip type: Business
Room for improvement
The hotel is situated between a motorway on the back and a busy road in front of the hotel. The windows in the rooms have good noise insulation, however, if you will find it difficult to sleep with open windows due to the excess traffic noise, which I had to s…
