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This luxury hotel lies at the heart of the city, in a pedestrianised zone. Restaurants, bars, pubs and shopping venues are all located in the neighbourhood. The main train station is around 10 minutes away.
The hotel has 238 rooms, including 15 junior suites and 222 double rooms, which are located on 7 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are available on the sun terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, anti-ageing treatments and a solarium.
Various dining options are available, including a non-smoking restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Avenida Paseo De La Alameda 32
Check-in from 4:00 PM · check-out by 12:00 PM
Very Good
2023 reviewsUser: Claire P
Trip type: Couples
Great hotel
Fabulous Hotel. Great location. Lovely staff. Great food
User: RobinH1965
Trip type: Couples
Disappointed
We where not informed that the swimming pool was out of order. Roomservice not available at 00:15 while the menu says it’s open till 00:30 meaning we had to go to sleep without diner. Breakfast quality is not worthy for a 5 star hotel (old ham, dry croissants,…
User: nessyz95
Trip type: Family
Very disappointing experience
We booked this hotel specifically for the swimming pool, as we were travelling with our 3-year-old daughter and I am 7 months pregnant. Upon arrival, we were informed that the pool had been closed for months, despite there being no clear information about this…
User: prophecygirlx
Trip type: Family
Luxurious hotel with attentive staff
Luxurious hotel in an amazing location - big park across the road and a short walk to the city centre. We had an issue with renovation work above our room and the staff moved us straight away - our double bed was even upgraded to a super king which was much ap…
User: H5285FGjeang
Trip type: Couples
Hotel worth a visit
Polite and helpful reception staff. Lovely big room. Comfortable bed bottom sheet top sheet then duvet just like home. Most hotels don't have a top sheet.Breakfast excellent so much choice meal in evening fair price and excellent food.Only criticism be nice to…
