Hotel Ciudad De Alcaniz

Name: Hotel Ciudad De Alcaniz
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Teruel, spain
Telephone: +44-204-505-9777
Rating: 3.9

Alcaniz, Teruel

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About Hotel Ciudad De Alcaniz

Location

This friendly hotel is located in a very peaceful district near Zaragoza, around 1.5 km from the town centre. Links to the public transport network and restaurants are located directly in front of the hotel. Shops and the nearest nightclubs are about 1 km away and Zaragoza airport is 100km from the hotel.

Facility

2 suites, 2 single rooms and 36 double rooms are located on 2 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym and massage treatments. Entertainment options and leisure facilities include an entertainment programme and a dance club. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a restaurant (with high chairs), a café and a bar. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hotel Ciudad De Alcaniz

Facilities
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  24-hour check-in
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Foyer
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Nightclub
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  Pets
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Hygiene training for staff
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Set menu dinner
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  Set menu lunch
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Gym
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  Massage
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  Sun terrace

Location

Around this property:

Public Transport

15 m

Restaurants

50 m

Nightclub

1 km

Shopping opportunities

1 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 246

User:ianbG5420YX
Trip type: Solo travel
Below average breakfast buffet, quite a bit below.
08 Oct 2025
Oh dear, very poor breakfast I'm afraid. 2/10 at best. One coffee machine, no hot water boiler, food not replenished. Rooms are fine, location is fine, food is not. C M, Otros at Hotel Ciudad De Alcaniz, responded to this review Thank you for sharing your feedback regarding your recent stay. I sincerely apologize that the breakfast buffet did not meet your expectations. Your comments regarding the coffee machine and food replenishment will be taken into account as we continuously strive to improve our services.A. R. Customer service Dept.
User:jeanettej491
Trip type: Couples
Great Hotel
27 Mar 2024
The hotel is lovely, staff are so friendly and helpful, rooms are large and very clean. In general the hotel is clean and well managed.The restaurant is super, good food, good price and staff are very helpful.Very welcoming for dogs and all round good value Carmen M Customer Service, Otros at Hotel Ciudad De Alcaniz, responded to this review DearJeanette.We are thrilled to learn about your experience at our hotel. We appreciate your positive feedback and are glad to have provided you with a satisfying stay. We always strive to deliver excellent service and a memorable experience to our guests. We look forward to welcoming you again in the future and exceeding your expectations once more.Warm regards,Anna R.Customer Service
User:J2693EQdonw
Trip type:
Amazing reception staff......
02 May 2022
I've been to the hotel a few times whilst doing trackdays at Motorland Aragon. It's a pleasant hotel with a reasonably priced restaurant and bar. Unfortunately the shower in our room didn't function correctly and despite the staff's best efforts could not be made to work. This was quite important after a hot days motorcycling....... Gema and Andrea managed to sort out a room change despite the fact the hotel was full as it was a holiday weekend. In fact we found ourselves in a suite which, as it was my birthday, was a real treat. Everyone was very friendly and our trip was enhanced by the excellent service. Norma A Customer Service, Other at Hotel Ciudad De Alcaniz, responded to this review Dear guest,Thank you for the great review! We're pleased to have met your expectations. Your satisfaction is our motivation, and we hope to have the pleasure of hosting you in the future.Warm regards, Cynthia B. Customer Service
User:578jamiep
Trip type: Business
Rude staff
26 Feb 2021
Reception lady was rude and argued with us that our booking was incorrect, when we had verification from booking.com, had too call booking.com in reception and she still argued with them that the booking was incorrect ELIA BUEN, Dueño at Hotel Ciudad De Alcaniz, responded to this review Dear 578jamiep,Thank you very much for sharing your review with us. Your comments will help us to keep improving day by day. We are very sorry for the inconvenience caused and hope that if you visit us again your experience will be ten out of ten. Best regards.Soraya Ibáñez. Marketing, Advertising and Design Manager of Grupo Hotelero Gargallo.
User:694kirstyt
Trip type: Business
Group Booking: fantastic team
21 Dec 2020
Have been working with the Ciudad on a large group booking. The team are professional, helpful and friendly - completely unflappable with anything thrown at them. Would highly recommend them if you’re planning an event in the area. ELIA BUEN, Dueño at Hotel Ciudad De Alcaniz, responded to this review Dear customer,Thank you very much for your fantastic review and for sharing your experience with us and the other TripAdvisor travellers. We hope you will visit us again very soon. We would like to take this opportunity to wish you a happy holiday season.Best regards.Soraya Ibáñez. Marketing Manager.