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This elegant hotel is situated directly by the sea, on the Paseo Marítimo promenade in Puerto de la Cruz, opposite the well-known seawater swimming pool complex, Lago Martiánez. Guests may pay a visit to the small beach, Playa Martiánez, just 500 m from the hotel. The popular Plaza del Charco is only 700 m from the hotel. The hotel is well situated for access to the public transport network with stops located directly in front of the hotel.
The hotel has 325 rooms, including 15 single rooms and 145 double rooms, which are located on 5 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A projector is available for guests' business needs.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols are available on the sun terrace. Leisure activities and facilities at the hotel include golf, a gym, table tennis and a solarium or, for a fee, billiards. A dance club offers fun and entertainment.
Various dining options are available, including a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, a lunch à la carte and a comprehensive dinner buffet offer plenty of delicious variety. Staff are also happy to provide children's meals.
Avenida de Colon 4
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
189 reviewsUser: Stephen H
Trip type: Couples
Great Hotel
4.95 STARS....some minor issues but not serious enough to remove a star.There is a lot of external noise. My room overlooked the side street and in the evening the restaurant opposite closes between 11 & midnight and make an awful lot of noise in the proce…
User: Andrew D
Trip type: Solo travel
4 Star hotel?
Location of hotel excellent. Rooftop swimming pool and bar super. Hotel cleanliness super. Now the negatives. Although breakfast good evening meals pretty average. Staff in restaurant from top to bottom require serious training in dealing with clients. Despite…
User: Trail34006016679
Trip type: Couples
Disappointing for a 4-star hotel – disrespectful staff and unclear rules
The hotel itself is beautiful and the location is excellent, but my experience has been far from what I expect from a 4-star property.I booked through a travel agency (whose job is to inform guests about hotel policies), but at no point was I warned that smoki…
User: Jacqueline T
Trip type: Family
Wonderful break at the Valle Mar
I stayed at Valle Mar 28th April for 5 days with my sister, our 3rd visit to the hotel. We had garden facing rooms, lovely large balcony, comfortable beds and pillows. Fabulous staff, food excellent and Roof top bar and pool was wonderful....Hector was always…
User: 253DougC
Trip type: Couples
We have stayed here many times.
We could not get a room for 5 weeks from first of Febuary as fully booked direct or via internet.But we have used the roof resteraunt and bar many times and would like to say how fantastic the food is with your new Chef and also the exemplary service from your…
