RedLevel at Gran Melia Palacio de Isora

27+ photos

RedLevel at Gran Melia Palacio de Isora

Name: RedLevel at Gran Melia Palacio de Isora
Address: Calle La Costa, s/n, Tenerife, spain
Telephone: 353818882077
Rating: 4.7

tenerife, spain

About RedLevel at Gran Melia Palacio de Isora

location

This luxury hotel is located on the southwest coast of the island of Tenerife, in the town of Alcalá, Guía de Isora, within 5 minutes of Los Gigantes on the seafront. It is only 60 minutes from the capital of the island, Santa Cruz and only 40 minutes from National Park of Las Cañadas del Teide, where the highest peak in Spain, at a height of 3,718 m, is located. A particular highlight of the area is its eternal spring-like climate, with average annual temperatures of 21ºC. The hotel is also only 35 minutes from Tenerife South Airport.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a hairdresser and a page service. Active guests can make use of the bicycle hire service to explore the surrounding area.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms include a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. There is a telephone, a flatscreen television with satellite/cable channels and WiFi (no extra charge) in the rooms. A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

sport

The heated swimming pool allows guests to enjoy a swim in any kind of weather. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. With water skiing, windsurfing, jet skiing, motorboat rides, kayaking and diving available, fans of water sports will have plenty to choose from. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a hammam, a beauty salon, massage treatments and a hydrojet massage. In the evenings, guests can unwind to live music.

meals

The dining area includes a restaurant and a bar. Catering options include half board and all-inclusive. A delicious breakfast provides energy for the rest of the day. The menu also offers vegetarian dishes and vegan food.

Amenities at RedLevel at Gran Melia Palacio de Isora

Facilities (19)

Air conditioningLobbyCurrency ExchangeShopsNightclubConference RoomRoom ServiceLaundry ServiceBicycle HireGarageElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Beauty and Spa (3)

MassageSalonSpa

Building Information (2)

Garden (m²)Adults-only hotel

Business Center and Conferences (1)

Business Center

Common Area (4)

LibraryOutdoor FurnitureReceptionSun Deck

Distances (1)

Beach

General Services (6)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (2)

Contactless check-in/-outGym/ Fitness centre

Indoor Activities and Sports (1)

Yoga

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (2)

Outdoor sportsSnorkelling

Payment (1)

ATM

Room Facilities (10)

ShowerBathtubHairdryerMinibarTVBathrobesClosetRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (7)

Outdoor Pool(s)Swimming PoolSaunaDivingGymTanning Studio/SolariumEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Guia de Isora, Tenerife, Canary Islands, Spain

Calle La Costa, s/n

Nearest airport8km

Nearest beach600m

What's nearby

City centre0 m
Nearest beach600m
Nearest airport8km

Check-in from 3:00 PM · Check-out by 12:00 PM

Guia de Isora, Tenerife, Canary Islands, Spain

Calle La Costa, s/n

Nearest airport8km

Nearest beach600m

What's nearby

City centre0 m
Nearest beach600m
Nearest airport8km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.7

Excellent

3045 reviews

Value
Rooms
Cleanliness
Service

Excellent2491
Very Good317
Average137
Poor55
Terrible45

Recent Reviews: 3045

User: Amazonian
Trip type: Couples
Oh dear!
When we first came to this hotel in 2013, it was so special I felt it set the benchmark for luxury resorts everywhere. I wrote a glowing review at the time and have returned many times in the intervening years.How it saddens me, then, to say that this is quite evidently not the place it was.All the little luxuries that made the hotel stand out have gradually been eroded and it is now barely worthy… When we first came to this hotel in 2013, it was so special I felt it set the benchmark for luxury resorts everywhere. I wrote a glowing review at the time and have returned many times in the intervening years.How it saddens me, then, to say that this is quite…
User: Sherpa31246557559
Trip type: Couples
No five star and red level status
Dear All,we have been at The Gran Melia five star Red Level hotel in September/October 2026.We had a booking only with breakfast to be able where and when to go for dinnner.Our room was a room with garden view - that is level 1 unfortunately directly next to the building entrance.Everybody who went in the building could see in your room - so bad luck.Sleeping with an open window at night - was som… Dear All,we have been at The Gran Melia five star Red Level hotel in September/October 2026.We had a booking only with breakfast to be able where and when to go for dinnner.Our room was a room with garden view - that is level 1 unfortunately directly next to t…
User: Mick M
Trip type: Couples
Red Level Villa
As always the service ,staff and food at this hotel is excellent throughout we have been going there for 4 years and it never disappoints thank you to everyone for making our holiday special. Hotel Manager, Owner at RedLevel At Gran Melia Palacio De Isora, responded to this review Dear Guest, Greetings from Palacio de Isora, a Gran Meliá Hotel!We thank you for sharing this feedback on your re… As always the service ,staff and food at this hotel is excellent throughout we have been going there for 4 years and it never disappoints thank you to everyone for making our holiday special. Hotel Manager, Owner at RedLevel At Gran Melia Palacio De Isora,…
User: Gavin H
Trip type: Couples
Money wasted on luxury level
Stunning hotel. Been before as B&B so thought we would treat ourselves to Red Level . Luxury. Complete waste of money. The only advantage was eating in the evening. We had a different restaurant most nights and all inclusive. All inclusive package was never explainedd properly so believe we could have had more if informed better. We had to drink around the pool out of paper cups,definitely not… Stunning hotel. Been before as B&B so thought we would treat ourselves to Red Level . Luxury. Complete waste of money. The only advantage was eating in the evening. We had a different restaurant most nights and all inclusive. All inclusive package was neve…
User: donna d
Trip type: Couples
Five Star All the Way
As I type this I have tears in my eyes because it is my last night of one of the best vacations ever. From the moment of arrival to the just a few minutes ago we felt like family. We were treated with nothing but kindness and top-notch service. Mario, Vero, Denis, Angelica, Lucas, Ray, Jesus, Jose, Yolanda, Janet. Gladys, Angel and so many other made our stay so memorable. Aside from everyone gree… As I type this I have tears in my eyes because it is my last night of one of the best vacations ever. From the moment of arrival to the just a few minutes ago we felt like family. We were treated with nothing but kindness and top-notch service. Mario, Vero, De…

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