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This hotel is situated directly on the impressive cliffed coastline, overlooking the sea. Playa Jardin Beach lies just 10 minutes' walk away and the centre of Puerto de la Cruz is some 2 km away and can easily be reached by the regular hotel bus service (no service available on Sundays and public holidays).
The resort was modernised in 2024. The resort has 153 rooms, which are located on 18 storeys and are reachable by 4 lifts. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Daily newspapers are available for purchase. A business centre with projector, a flip chart and pens and photocopier is available. The congress service offers support with all aspects of event organisation.
Rooms feature a living area and a bathroom. Air conditioning (no extra charge) ensures comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Separate bedrooms can be booked. Extra beds and children's beds are available upon request and for a fee. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with satellite channels, a plug adapter and WiFi (no extra charge) are provided as well. Cleaning on departure is among the services offered. Slippers are included. Bathrooms are equipped with a bathtub and a bidet. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. 5 wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The complex has family rooms and non-smoking rooms.
The freshwater pool complex (no extra charge) includes heated outdoor pools and a children's area. Sun loungers and parasols on the terrace invite guests to relax and unwind. Refreshing drinks are served at the poolside snack bar. The resort offers an extensive outdoor sport and leisure programme, which includes bocce and basketball. For a fee, guests can also enjoy tennis and paddle tennis. Sport and leisure facilities at the resort include a gym and darts. Beauty salon and massage treatments are available (subject to charge). Third-party operators offer beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme (no extra charge).
Dining facilities include a dining room and a breakfast room. Guests can dine at the restaurant (non-smoking, a buffet, à la carte and high chairs). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and half board. At breakfast (warm), lunch, and dinner, guests serve themselves at the lavish buffet or order a set menu (for lunch). Gluten-free meals, vegetarian dishes, children's meals, lactose-free food and vegan food can be prepared on request. The resort also offers snacks. The show cooking is a particularly special attraction. The resort offers a selection of alcoholic and non-alcoholic beverages.
El Burgado, 1
Check-in from 3:00 PM · check-out by 12:00 PM
Good
6 reviewsUser: Greszi
Trip type: Couples
This hotel took from me 650€ UNFAIRLY
I cancelled a refundable 5-night booking well in advance through the hotel’s own website. My account showed ZERO reservations afterwards, so naturally I trusted it was properly cancelled. Despite this, the hotel later charged around 650 EUR from me.What’s even…
User: Lisandra M
Trip type: Couples
Peaceful Hotel
Beautiful and relaxing hotel. We stayed in the sea view suite and it was incredibly peaceful — falling asleep to the sound of the ocean felt like natural white noise. The staff were wonderful, the breakfast views were lovely, and the bed was extremely comforta…
User: Khoubeib L
Trip type: Couples
Pleasant stay ruined by poor management and lack of response
My stay at the hotel itself was actually pleasant — the facilities and overall experience were good. However, what happened afterward completely ruined my impression.After my stay, I faced a serious issue regarding a reservation cancellation. I cancelled throu…
User: leepania
Trip type: Friends getaway
Serenity with a view
Amazing staff, ambience and stunning views Hotel Manager, Owner at Precise Resort Tenerife, responded to this review Dear Guest,Thank you for choosing our hotel and for taking the time to write a review.We are delighted that your experience with our team,…
User: Navigate56649065170
Trip type: Couples
Great Resort!
Great location and close to old town. Its only 30-35 min walk or less than 10 min drive. Very easily accessible by car. They offer free shuttle bus to the old town however, it should be more frequent. The hotel should offer complementary hotel parking for gues…
