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Ideal for beach holidaymakers and families, this apartment hotel is located in Puerto de la Cruz and is about 1 km from the beach. It is about 1.2 km to the centre. It is about 25 km to Tenerife - Norte-Los Rodeos (TFN) Airport.
The apartment hotel has a lift and features 220 non-smoking rooms. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service and a cash machine. Wireless internet access allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the apartment hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a library. Travellers with their own cars can use the parking spaces (for a fee) (subject to availability). Other services include a babysitting service on request, a car hire service, a transfer service, an alarm call service, a laundry service and a hotel shuttle bus. A projector is available for guests' business needs.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. Rooms include a double bed. Extra beds or children's beds can be provided upon request. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. A hairdryer and bathrobes are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including windsurfing and snorkelling. Leisure facilities include a kids' club, a kids' disco, live music and a dance club.
Dining facilities include a restaurant, a café and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. For dinner, guests can order à la carte. Diet meals, gluten-free meals, children's meals and organic food can be prepared on request. The show cooking is a particularly special attraction. The drinks menu includes a variety of alcoholic and non-alcoholic beverages, as well as international brands.
Calle Francia 8
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1827 reviewsUser: Roam54894321560
Trip type: Couples
Would stay again!
We had an excellent week staying at Eden and would come again.We had a huge Superior apartment with a veranda, good size en-suite bathroom and a well equipped kitchen area in the Eden Luz building, looking out over well cared-for tropical gardens. The room was…
User: Trip34698625845
Trip type: Family
Welcoming, comfortable and lovely gardens.
This is our third visit to the hotel and we will be back. The staff are always friendly and helpful. The gardens are beautiful and well maintained. There is a kitchenette in every room so you can make your own food if you don’t want to eat out every night. Thi…
User: Tony_Holdway
Trip type: Solo travel
First class service
Very nice place to stay. Stayed for 4 nights and found this place to be very welcoming and helpful. I needed help with a few things and nothing seemed too much trouble. Clean and tidy room (and spacious) with a huge balcony. Free bus to town several times a da…
User: BigTina38
Trip type: Family
Lovely place for an Xmas break
We had such a lovely time here at Christmas. Food is excellent and the staff are all so friendly. Yes, the place is a bit outdated but it's spotlessly clean and the rooms are huge! We had the most amazing view of the hills from our balcony. Our teenager partic…
User: Denise A
Trip type: Couples
Disappointing stay - not as advertised
The room itself has a stale, unpleasant smell, and there are holes in the bedroom ceiling. The hotel advertises live entertainment, but there has been none during my stay. There are supposedly two bars, yet only one is open, and there’s no clear information ab…
