36+ photos
This apartment hotel is located in Los Cristianos.
Andorra, 2
Check-in from 4:00 PM · Check-out by 10:00 AM
Andorra, 2
Check-in from 4:00 PM · Check-out by 10:00 AM
Very Good
484 reviewsUser: JaynieT1963
Such a fabulous resort
Amazing resort, excellent staff, superb service.The pool bar, restaurant, poolside and reception staff cannot do enough for you.Excellent value for moneyOnly downside is the quality of the put up bed in the living area, which is not a bed settee that pulls out.It is quite uncomfortable and is 2 single beds. Would be ok for children but not good for adults Hotel Manager, Owner at Ona Los Clavele… Amazing resort, excellent staff, superb service.The pool bar, restaurant, poolside and reception staff cannot do enough for you.Excellent value for moneyOnly downside is the quality of the put up bed in the living area, which is not a bed settee that pulls out…
User: Deri S
Trip type: Friends getaway
BED BUGS!!!
DO NOT use this hotel. Our experience was honestly shocking from the very first night.Our first night we discovered that our room was covered in bed bugs which resulted in both me and my friend being covered in bug bites that progressively got worse as the days went on and the beds being covered in blood!! We went straight to reception to report this expecting the situation to be taken seriously b… DO NOT use this hotel. Our experience was honestly shocking from the very first night.Our first night we discovered that our room was covered in bed bugs which resulted in both me and my friend being covered in bug bites that progressively got worse as the day…
User: Eil P
Trip type: Family
Los claveles
Lovely place great facilities in the room iron ironing board washing machine good oven .. the beds are so comfortable. My only gripe is the upper floor of the duplex was boiling hot with no air con . Lovely staff though - I would recommend this place to stay for families and couples Hotel Manager, Owner at Ona Los Claveles, responded to this review Hello! A million thanks for your thoughtful… Lovely place great facilities in the room iron ironing board washing machine good oven .. the beds are so comfortable. My only gripe is the upper floor of the duplex was boiling hot with no air con . Lovely staff though - I would recommend this place to stay f…
User: s C
Trip type: Family
Disappointed
Disappointed. Poor pool, disrespectful staff, terrible WiFi Room was ok Hotel Manager, Owner at Ona Los Claveles, responded to this review Hey, thanks for taking the time to share your experience. We're really disappointed to hear that we didn't meet your expectations.We're pleased your room met your basic expectations with its modern amenities like air conditioning and kitchenette facilities… Disappointed. Poor pool, disrespectful staff, terrible WiFi Room was ok Hotel Manager, Owner at Ona Los Claveles, responded to this review Hey, thanks for taking the time to share your experience. We're really disappointed to hear that we didn't meet your…
User: Laura F
Trip type: Family
Not the best
Hotel rooms are decent however pool experience is poor, the pool attendant constant moaning about leaving beds for longer than hour not allowed ball in pool not allowed to jump in. He came straight over when i had a bacardi breezer told me to get it in plastic cup son goes to bar to get cup and he still arguing with us to get cuo told him we were getting one hes cheeky however they charge u a euro… Hotel rooms are decent however pool experience is poor, the pool attendant constant moaning about leaving beds for longer than hour not allowed ball in pool not allowed to jump in. He came straight over when i had a bacardi breezer told me to get it in plastic…
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