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The hotel is located in the town of Santiago del Teide in the northwest part of the island of Tenerife and more than 900 m above sea level. It enjoys a tranquil location and is surrounded by the best scenery on the island. The surroundings are ideal for walking or horse riding and to enjoy the abundance of native flora and the volcanic area full of surprises. Furthermore, the cliffs and beaches of Los Gigantes are only 13 km away. Tenerife Airport South is situated at a distance of approximately 60 km and Tenerife North is roughly 70 km away.
The hotel welcomes guests in a 2-storey building with a lift and 20 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, room service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning, individually adjustable heating and a fan. Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. The hotel offers outdoor sports, including cycling/mountain biking, golf and fishing or, for a fee, horse riding. With windsurfing, canoeing, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a hammam, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.
Various dining options are available, including a dining room, a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast and half board. Breakfast, lunch and dinner are available. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.
Church Street, 72
Check-in from 2:00 PM · check-out by 11:30 AM
Very Good
308 reviewsUser: stanleysstoned
Trip type: Couples
Nice hotel but too green
Stayed here for four nights The hotel rooms were spotless and roomy Very clean Breakfast was good Stayed for dinner one night Not recommended Poor quality soup cold Food not good We ordered wine which cost forty euros which cost five in the local supermarket G…
User: rhino380
Trip type: Couples
Nice hotel, could be something very special
The hotel is either in decline or it was dormant. The restaurant was closed during our stay at the end of july with no signs of opening. There are many furnished spaces around the patio and the corridors, none of them are very inviting, but more a collection o…
User: blogblog00
Trip type: Couples
Lovely hotel , different.
Lovely hotel. Very friendly and helpful staff on reception. We had a superior room with terrace. Dinner was a cold picnic ( we knew beforehand) , very well done.room very clean .Not much going on in this area, so depending on what you want might not be the bes…
User: Peter_and_Jane_York
Trip type: Couples
Nice place. Poor service in the evening.
Oh dear. Our terrible welcome (not) after a long journey spoiled everything. It was all a bit Fawlty Towers. The young man wasn’t friendly at all. We wanted dinner but were told that we would have to wait for service because there was a table of 8 people. Yes…
User: 883susanh883
Trip type: Friends getaway
Peace away from madding crowds
Beautiful historic surroundings. Staff friendly and always there to make your stay comfortable. The rooms modern, spacious. Impecable cleanliness. Large parking. Included buffet breakfast with a lot of variety. Bus stop and taxi stand 200 mts away if you want…
