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This hotel is located just 800 m from the beach. It is located close to the centre with its supermarkets, boutiques, bars and restaurants. Convenient public transport links are within 100 m of the hotel.
The apartment hotel has 74 non-smoking rooms, which are located on 5 storeys and are reachable by lift. English- and German-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.
Air conditioning ensures that rooms maintain just the right temperature. Guests can enjoy the view of the courtyard from a balcony or terrace. Rooms include a double bed. Extra beds can be requested. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station and oven. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can enjoy a refreshing swim in the outdoor pool area (for a fee). Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. With windsurfing, banana boat rides, canoeing, sailing, catamaraning and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym and squash. A spa and a sauna are available in the wellness area.
The apartment hotel includes a restaurant and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety.

Calle Puerto Viejo, 1
Check-in from 2:00 PM · check-out by 12:00 PM
Poor
137 reviewsUser: Donna B
Trip type: Couples
DO NOT BOOK THIS HOTEL !!!
DO NOT BOOK THIS HOTEL !!!! Currently staying here as im writing this .I can't wait to go home ..first room I had felt like a prison room so upgraded for another 135 euros ... the room im Currently in is nice (with balcony) but next door are renovating and las…
User: Cruiser718269
Trip type: Couples
Shouldn't even be 1 star
Booked for one night stay in a hurry and this was the cheapest and nearest option. Checking in was easy but the hotel itself was terrible. The hotel tropical is dark inside, lifeless and feels abandoned. Rooms are very dated, dirty stains on the bath, black mo…
User: Leonard Martin G
Trip type: Solo travel
Total Nightmare !!!
Do not go there !!!Disgusting and filthy,full of cockroaches.Unprofessional rude staff.TV did not work in room.Really noisy in street until midnight.Hotel so run down.Entrance so hard to find.Takes ages to check in and out,I receptionist,lots of people in the…
User: SC2011start
Trip type: Friends getaway
Great location, noisy bar next door
Great location for plaza del charco, the downside is it is very noisy till midnight as it's near the Acton. Very comfy bed, room is basic and clean, but the small kitchen was useful. WiFi was good and the TV had some English channels. There is no bar here at a…
User: KatieMarty
Trip type: Solo travel
Wonderful stay.
My new favourite place to stay in Tenerife North. Everything was absolutely perfect.I was a bit dubious after reading reviews but can happily say I’m glad I ignored them. Location is right in the heart of Puerto De La Cruz. Shops, bars, restaurants and ATM’s o…