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Ideal for families, this hotel lies in Alcalá, right on the beach.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a currency exchange service and a cash machine. Wireless internet access is provided to guests. The hotel has wheelchair-accessible facilities and a lift. Souvenirs can be purchased at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser and a page service.
Rooms feature a living area and a bathroom, and air conditioning ensures just the right temperature. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television, a games console and WiFi. Guests can take advantage of the nightly turndown service. A selection of pillows ensures a comfortable stay. The bathrooms have a shower, a whirlpool bath, a bidet and a baby bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. Water sports enthusiasts can enjoy diving and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and pilates. Various wellness options are available at the hotel, including a spa, a steam bath, a hammam, a beauty salon, massage treatments and a hydrojet massage. Guests of all ages have the opportunity to enjoy an entertainment programme.
The dining area includes a restaurant and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board, full board and all-inclusive. A delicious breakfast provides energy for the rest of the day. Vegetarian dishes, children's meals and vegan food can be prepared on request.
Avenida Los Oceanos, s/n
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
13756 reviewsUser: Kimberley T
Trip type: Couples
Stunning hotel with wonderful staff
Absolutely stunning hotel within gorgeous grounds and very comfortable rooms. Only 25 mins from the airport. From check-in to check-out the whole experience was a pleasure, there isn't anything that the staff cant help you with and always with a smile. Wonderf…
User: kanewickson1
Trip type: Family
Ignore the negative reviews. Some people just like to moan!
We stayed at Gran Meliá Palacio de Isora and overall had a very good experience. I think it’s worth saying that a lot of the one star reviews don’t really reflect what we found during our stay.First, the sunbed situation is not an issue if you approach it sens…
User: AmyM890
Trip type: Family
Not a 5* I could actually cry the amount of money WASTED on this holiday.
The Gran Melia Palace de Isora is advertised as a 5-star hotel, but our experience fell far below that standard.The most serious issue was finding glass in my dessert—This occurred in the Agave restaurant. I crunched down on it and nearly broke my tooth. I too…
User: Nicholas D
Trip type: Couples
For young families only
Do not go to this hotel if you are a couple it is 80% full with families with kids aged 3 months to 5 years all screaming and running around ruining breakfast lunch and dinner.Unable to book any al a carte restaurants Stay away
User: Adam D
Trip type: Family
Staff around hotel /food 5 ⭐️ — who are doing their best — but the lack of response, poor systems, miss selling its 3 ⭐️
⭐ ⭐ ⭐☆☆ Disappointing systems and access – not a true 5★ experienceWe’ve just returned from a 9-night stay and unfortunately, while there are some real positives, the overall experience did not live up to what was sold.The positives first:The hotel itself is b…
