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Ideal for families, this hotel lies in the heart of Santa Cruz, about a 15-minute drive from the beach.
The hotel has a lift and features 56 non-smoking rooms. The reception desk is open round the clock. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (for a fee). Other services include a car hire service, medical assistance, a transfer service, an alarm call service and a laundry service. A fax machine is available for guests' business needs. Lectures, presentations and meetings can be held in one of the 3 conference rooms.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. Guests are sure to get a good night's sleep in the queen-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. Other features include satellite television and WiFi (no extra charge). Slippers are included. A hairdryer and a telephone are on hand in the bathrooms for everyday use. Cosmetic products, a selection of towels and background music provide additional comfort in the bathrooms. 3 family rooms are available for parents with children.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Comfortable sun loungers are available on the terrace. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, volleyball, basketball, crazy golf and archery. With windsurfing, sailing and snorkelling available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include billiards and squash. A sauna and massage treatments are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and a dance club.
The dining area includes a non-smoking restaurant and a bar. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

C/ Viera Y Clavijo 49
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
889 reviewsUser: GoPlaces19956107121
Trip type: Friends getaway
DISTURBING
i would not advise you to visit this hotel if you value your security and safety. Particularly if you are a femail.(this is not a reflection on the staff but on the management who refused to take a potentially serious safety issue seriously. very sad) Hotel…
User: remshall
Trip type: Couples
Excellent hotel in quiet location close to the centre
We spent four nights in this very good hotel located in a quiet up market residential area within 10 minutes walk from the centre.Unfortunately there was a mix up with the allocation of our room on arrival however this was resolved fairly quickly.We stayed in…
User: kim584
Trip type: Couples
Lovely staff.
Very good hotel. Good location within one block of a fantastic city park which is well worth a stroll.Hotel rooms very clean, well serviced. All staff very helpful and friendly, particularly Kevin on reception. Free town maps available. Good restaurants not fa…
User: josey234
Trip type: Solo travel
Don't pay for meals inside the hotel, the breakfast is good for a 2 star hotel
This for a 4 start hotel, has very poor breakfast buffet, all basic and cheap, the lowest quaity available, example, fruits yes, bananas and oranges, I tried plumbs and all were rotten...cold meat of the lowest quality chesses the same, this is no 4 star hotel
User: Urszula P
Trip type: Couples
Disappointing Stay – Not Worth the 4-Star Price
Unfortunately, this hotel was disappointing. While it charges 4-star prices, the amenities and overall standard are closer to a 3-star hotel. The property is in need of updating. Some rooms have been redecorated, but some not, so don’t be misled by the room ph…