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This hotel, which boasts an excellent location in Puerto de la Cruz, is just 10 min away from Martiánez Lake.
Guests have a choice of 236 non-smoking rooms located in a 10-storey main building and 9 auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a TV room, a playroom and a library. Further services and facilities include a car hire service, medical assistance and an alarm call service. A projector is available for guests' business needs.
Air conditioning ensures that rooms maintain just the right temperature. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a queen-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. Guests may safely secure their valuables in a safe for an additional fee. Guests will also find a refrigerator included among the standard features. A direct dial telephone and WiFi (for a fee) provide all the essentials for a comfortable holiday. A hairdryer is provided in the bathrooms. Wheelchair-accessible rooms can also be booked. Family rooms are available for parents with children.
At the hotel, guests can exercise and enjoy activities or just unwind. Guests can take a refreshing dip at the pool complex, which includes a children's swimming area. Refreshing drinks are served at the poolside snack bar. Leisure activities and facilities at the hotel include yoga or, for a fee, billiards. Entertainment options and leisure facilities include an entertainment programme and a dance club.
The dining area includes a restaurant and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.
Avenida Familia de Betancourt y Molina, 32
Check-in from 2:00 PM · check-out by 11:00 AM
Average
994 reviewsUser: Anthony D
Trip type: Family
Not worth 4 stars, but not too terrible
Bizarre rule about not being allowed to fill one's water bottle at the purified water dispenser in the dining hall.Very plain hotel, at best a 3 star vibe. Food was simple and mostly acceptable, with some menu weirdness like fresh bananas every day but not at…
User: Anthony D
Trip type: Family
Some good points some bad points, overall not at all a 4 star experience
Overall nice staff but if you have difficulty walking like my mother, best to avoid. Impossible gradient on the ramp to enter the dining hall. I pushed my mom up it in a rented chair, and lucky I'm a weight-lifter. Not allowed to fill a water bottle from their…
User: Linsey C
Trip type: Friends getaway
A 70s Horror Film Vibe - Stay Elsewhere!
Staying here is nothing short of a nightmare. This hotel seems to have been built in the 1970s, and is in desperate need of restoration and cleaning. The room we were initially given was a true chamber of horrors. I witnessed a blood stain on the shower curtai…
User: LeDeut
Trip type: Couples
Choose another option in the area
The only good thing about this hotel is the location. They sell it as a 4-star property, but it could barely pass as a poor 3-star.The breakfast and dinner are decent, like everywhere else in the world — nothing exceptional.The room itself feels like a trip ba…
User: Kristal R
Trip type: Couples
Not a good experience.
Very dissapointed. The only positive is that the hotel is central. Parking is 15 euros a day. Room was dated with old sofa. Fridge did not work. We paid for half board and opted to eat out most days. Food was cold, poor quality and few options. Only tea and co…
