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This apartment complex is located in the centre of the town and is just 800 m from the beach and 500 m from the resort's centre. Plaza del Charco, Paseo San Telmo and Lago Martiánez are located in the immediate vicinity. The seawater swimming pools are just 900 metres from the hotel.
The apartment hotel has 49 rooms, which are located on 6 storeys and are reachable by lift. English- and German-speaking staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.
A balcony or terrace is a standard feature of some rooms. Extra beds can be requested. A safe and a minibar are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, stovetop, microwave, tea/coffee station and oven. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. The bathrooms have a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.
The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the apartment hotel ensures that there is something new to do every day, including tennis, golf, fishing and horse riding. Water sports enthusiasts can enjoy windsurfing and diving. Sport and leisure facilities at the hotel include a gym and billiards. A spa and solarium are available in the wellness area. A casino offers fun and entertainment.
Various dining options are available, including a restaurant, a café and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.
Calle Jose de Arroyo, 4
Check-in from 2:00 PM · check-out by 12:00 PM
Average
200 reviewsUser: KT8D5
Trip type: Family
Avoid it
The worst property ever seen in Puerto de la Cruz. Absolute neglect attitude towards the guest: when I arrived late in the evening I was given not a room type I booked. I received a small room, not prepared - hair everywhere, stains, no shower gel, broken show…
User: chantelle d
Trip type: Family
Dirty
You get what you pay for, it is a budget hotel and very basic. Good location. No cooker. The kettle is disgusting with dirt or mould and the water comes out of it yellow and dirty. The bedside table is covered in cigarette burns. Dust on phone in room. Cleanli…
User: Michael D
Trip type: Couples
Great location, good value but...
We stayed 21 days at Apartamentos Park Plaza Puerto de la Cruz room 201 for 830 euros in 2025. Great location clean. We asked for a room safe key. The receptionist “said 2 euros per day, let me count the days.” When he got to "February 29, 30 and 31" we smiled…
User: nickfromParis
Trip type: Friends getaway
A room with many bugs.....as a bonus!!
The rooms have a kitchen corner that looks like a wardrobe, the beds are average, the bathroom is old, the eoom had no fan neither AC, which was not a problem in january.My room was on 4th floor facing the street, very hot though for january, I kept the window…
User: SC2011start
Trip type: Family
Very basic, average accommodation
The position is great, right in the square where with the action is. the roof top pool is great and the roof had the advantage of a patio where you can smoke, even when the pool is shut ( pool opens 10-18.0). There were cockroaches in the room, we asked recept…
