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This apartment complex is centrally located in Puerto de la Cruz, close to the Botanical Garden. The beach and the city centre are located less than 1 km away. The surrounding area is filled with delightful restaurants, bars, boutiques and shops and there is a bus stop located 100 m from the hotel.
The apartment hotel has 240 rooms, which are located on 5 storeys and are reachable by 3 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a childcare service, a car hire service and a laundry service. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.
Some rooms include a balcony. Guests are sure to get a good night's sleep in the sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. The kitchenette comes with a refrigerator and a microwave. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. The hotel has family rooms and non-smoking rooms.
Guests can strike that perfect balance between exercise and relaxation in one of the 2 freshwater pools, which are outdoors and in part heated. There is a special swimming area for little ones as well. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. Water sports enthusiasts are offered diving. Sport and leisure facilities at the apartment hotel include a gym, table tennis and billiards. Massage treatments and solarium are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and live music.
Dining facilities include a restaurant, a café and a bar. The hotel offers a wide range of catering options. Bed and breakfast and half board can be booked. A delicious and varied buffet is prepared for breakfast and dinner.
Calle Robles - URBANIZACION LA PAZ, 2
Check-in from 14:00:00 · check-out by 12:00:00
Good
777 reviewsUser: Mark S
Trip type: Couples
Decent stay
Basically got what we paid , 3 Star hotel , rooms ok , bathroom ok but could do with a make over , both very tired Towels in bathroom not great and although maids come everyday , bed sheets only changed twice in 7 daysBreakfast ok , but reheating food from las…
User: Sarah D
Trip type: Family
😞 Average
Masaru hotel was average, rooms sleepable and food eatable ,although in the room as soon as we walked in there was a horrid smell like sewage we investigated first and found out it was the sink there was a shop about 50 metres down the road we bought bleach an…
User: ALE858585
Trip type: Couples
DO NOT BOOK THIS PLACE!!!!
This is a genuine review. Do NOT book this place. If you value sleep, peace, stay far away. This hotel is old, badly maintained, and an absolute noise factory. You will not sleep at all. From early morning until late night there is nonstop banging, doors slamm…
User: angela p
Trip type: Family
Definitely worth staying
Location perfect extremely clean breakfast lovely staff Tried ringing but no answer friendly especially the guy at poolside bar.apartment lovely
User: Voyager09897456095
Trip type: Family
Lovely hotel
Lovely hotel, amazing staff, great pool. Very Spanish feel, low key. Light on entertainment. Lovely cocktails and bar food, great value too coffee 1 euro 30. Bars around hotel if want more lively. Good for families. Only small complaint was vegetarian dishes m…
