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Puerto de la Cruz, Tenerife Share this Deal
About Alua Tenerife
Perfect for parents with children, this hotel is situated in a quiet area approximately 1.2 km from the centre of Puerto de la Cruz.
The complex was renovated in 2021. Guests have a choice of 438 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service (on request and for a fee), a car hire service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The conference room is available for conferences, lectures and meetings.
Air conditioning ensures that rooms maintain just the right temperature. Rooms include a double bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a stovetop. A telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book 5 wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Guests can work out or just relax in the outdoor (free) and indoor pools (for a fee). Kids can splash about in a special swimming area just for them. A sun terrace is a great place to while away the hours. Refreshing drinks are served at the poolside snack bar. A wide range of sports and activities are offered at the hotel, such as bocce. For a fee, guests can also enjoy cycling/mountain biking, golf and paragliding. With water aerobics or, for a fee, jet skiing, sailing and kayaking available, fans of water sports have plenty of options to choose from. The hotel offers numerous indoor sports, including table tennis, billiards, darts, aerobics and pilates or, for a fee, a gym. Guests can relax and unwind in the wellness area (massage treatments). Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Various dining options are available, including a bar and a lobby bar. Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). A generous breakfast guarantees a great start to the day. At lunch and dinner, guests serves themselves at the generous buffet. Diet meals and vegetarian dishes can be prepared on request. The complex also offers snacks. The show cooking is a particularly special attraction. The complex offers a selection of alcoholic and non-alcoholic beverages.
Amenities at Alua Tenerife
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Car Park
Conference Room
Garage
Hotel Safe
Kids Club
Laundry Service
Newspaper kiosk
Pets
Restaurant(s)
Restaurant(s) with high-chairs
Restaurant(s) with non-smoking area
Shops
Theatre
TV Room
Wifi
Hygiene
Additional hygiene measures in catering
Additional safety measures in catering
Contactless payment
Enhanced cleaning programme
Hand hygiene training for employees
Hand sanitiser
Health checks on staff
Hygiene training for staff
Protective equipment for employees
Protective hygiene screens
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Evening Buffet
Lunch Buffet
Special Diet
Sport/Entertainment
Aerobics
Billiards/Snooker
Bocce
Children's Entertainment
Children's Pool
Cycling/Mountain Biking
Darts
Entertainment Programme
Golf
Gym
Indoor Pool
Jet Skiing
Massage
Outdoor Pool(s)
Sailing
Sun terrace
Surfing
Table Tennis
Location
Around this property:
Bus Station
500 m
City Centre
1 km
Golf Course
28 km
User Rating & Reviews
Excellent
918
Very Good
909
Average
566
Poor
286
Terrible
224
Recent Reviews: 2903
User:Sarah A
Trip type:
Great time.
27 Aug 2025
User:Neil A
Trip type:
Excellent experience.
25 Aug 2025
User:vikkimunden
Trip type: Family
It was OK-but let down by animation team
18 Aug 2025
User:Michael N
Trip type:
Avoid if you are British…
18 Aug 2025
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