75+ photos
This resort is situated in the heart of Playa de las Américas, in a lively area with shopping and entertainment, right on the sandy beach. It is an ideal starting point for beach holidaymakers, active holidaymakers, club holidaymakers or young people who would like to get to know the area better.
The club was modernised in 2022. 354 non-smoking rooms are located on 8 storeys and can be reached by 5 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a currency exchange service and a drinks machine ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee (subject to availability). Other services include a 24-hour security service, a car hire service, room service (for a fee), an alarm call service, a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. A business centre with projector and a flip chart and pens is available. The congress service offers support with all aspects of event organisation. A conference room is available for conferences, lectures and meetings.
Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. For the littlest travellers, children's beds can be provided at no extra charge. Valuables can be securely stored in a safe for an additional charge. Other features include a direct dial telephone, a flatscreen television with satellite channels and WiFi (no extra charge). Bathrooms are equipped with a shower and a hairdryer. Bathrooms with wheelchair access can also be booked. Family rooms are available for parents with children.
Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The hotel offers an extensive outdoor sport and leisure programme, which includes bocce and jogging. For a fee, guests can also enjoy golf and horse riding. With water aerobics or, for a fee, windsurfing, kitesurfing, sailing, snorkelling, diving and parasailing available, fans of water sports have plenty of options to choose from. A gym and aerobics or, for a fee, billiards, are among the sport and leisure options available. Various wellness options, such as a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments, Ayurveda treatments, aromatherapy and a reflexology massage, are offered for a fee. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Various dining options are available, including a bar and a lobby bar. Guests can indulge their palates at the restaurant (smoking area, à la carte and high chairs). Catering options include half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special meals, including lactose-free food, are also available. All-inclusive holidaymakers enjoy special extras, including snacks. The club offers a selection of alcoholic and non-alcoholic beverages.
Rafael Puig Lluvina, 2
Check-in from 2:00 PM · check-out by 12:00 PM
Good
1437 reviewsUser: ladyofcampfires
Trip type: Family
Nice hotel with some issues
My family and I have just returned from a week's stay at hotel Troya on a half-board basis. We were a family of four adults and three children staying in a standard room and a family room. The rooms themselves are quite basic but functional. Both rooms had lar…
User: Darren R
Trip type: Family
All inclusive poor
Hi everyone I never do this but is shocking at how all inclusive packages are somehow different …. First off snack bar at the adults only pool .. if you order and it’s not on the all inclusive list then you have to pay ? Is all inclusive not what it says on th…
User: AprilAleks
Trip type: Couples
Perfect Beachfront Getaway with Excellent Service
We stayed for 7 nights on an all-inclusive basis and had a wonderful experience. The location is excellent — just a one-minute walk from a beautiful sandy beach and the ocean.The room was clean, comfortable, and well maintained. There was a great variety of fo…
User: John_L753
Trip type: Solo travel
Noisy Break
Arrived late from airport and was offered a late dinner which was a nice touch from hotel , room was lovely clean and housekeeping was excellent during stay , if you ‘re after a quite night tho theres an issue with noise from the entertainment team untill 23-3…
User: Klaudia T
Trip type: Family
Definite 5 stars! We will certainly come back
We had an amazing all-inclusive stay at this hotel. Even though we booked a standard room, we had a wonderful view of the ocean from our balcony, which was a great bonus.The entire staff was incredibly attentive and created a very friendly atmosphere. We were…
