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This hotel is located at the heart of the old town, on a side street to the pedestrianised zone and only 600 metres from the beach. Shopping venues, restaurants, bars as well as tropical gardens are all located in the neighbourhood. The resort beach of Playa Jardin and seawater swimming pools are only about a 15 minutes walk away. Public transport leaves from stops almost 600 metres from the hotel.
The hotel has 3 single rooms and 64 double rooms, which are located on 5 storeys and are reachable by 2 lifts. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service and room service. A fax machine is available for guests' business needs.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and 67 non-smoking rooms.
Guests can enjoy a selection of sport and entertainment options. Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including callisthenics and a solarium.
Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.

Agustin de Bethencourt, 14
Check-in from 3:00 PM · check-out by 12:00 PM
Good
633 reviewsUser: charlie p
Trip type: Business
GO TO ROOM 114
there was pubes in my room and this guy snuck in at night
User: nickysweet
Trip type: Friends getaway
Cheap getaway
This hotel has had lots of poor reviews but you get what you pay for! The room was comfortable and clean, perfect location in the centre of Puerto De La Cruz, nice choice for breakfast! There were a lot of school trips there but it didn’t disturb us at all. Ho…
User: GObnait28
Trip type: Solo travel
Comfortable, affordable hotel
I write this review because of all the negative reviews upon this site. I had a lovely quiet comfortable room, lighting and bed linen excellent. This is a very comfortable, affordable hotel in the centre of Puerto de la Cruz. TV had English channels, ie Sky Ne…
User: Manfred R
Trip type: Solo travel
Not again
I had almost four weeks to get a feel for the place. My overall impression is a complete nightmare. The room was tiny, the bed a disaster, and none of the pictures of the hotel shown online are from today. The staff were friendly, but they still couldn't quiet…
User: Sonya H
Trip type: Solo travel
Female solo traveller
I wanted a cheap short break away in the sun on a budget so booked this hotel. I didn't expect palatial surroundings based on cost. What I had was a clean basic room with a comfortable bed, a pillow I could actually sleep on and an excellent cleaner who worked…