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Eurostars La Pleta

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Eurostars La Pleta

locationBaqueira, Pyrenees - Catalan

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About Eurostars La PletaAbout Eurostars La Pleta

Location

This luxurious spa hotel is situated in the leisure area of Baqueira. The near vicinity includes numerous bars, restaurants and lively nightspots. The hotel is just 400 m from La Pleta Neu chair lift.

Facility

The hotel has 16 suites and 53 double rooms, which are located on 4 storeys and are reachable by lift. English- and French-speaking staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are provided. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, golf and horse riding are available. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. An entertainment programme and a kids' club round out the entertainment options. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant (with high chairs), a dining room, a café and a bar. A generous breakfast buffet and a dinner à la carte are served every day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Eurostars La Pleta Amenities at Eurostars La Pleta

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Entertainment Programme

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

Ski Area

400 m

Bars / Pubs

1 km

Cross-Country Skiing

1 km

Nightclub

1 km

Restaurants

1 km

Public Transport

2 km

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

537

Very Good

120

Average

33

Poor

13

Terrible

12

Recent Reviews: 715

  • User:racheycba

    Trip type: Couples

    Fantastic

    rating27 Mar 2024

    We have just enjoyed 4 nights at Eurostars La Pleta and had a fantastic trip, we have stayed in a few other hotels in the local area but haven’t been particularly impressed, well Eurostars was a breath of fresh air! Wow the hotel is beautiful. All the staff were friendly and helpful and spoke good English, our room was really lovely with beautiful views of the mountains. It was clean and quiet and we loved the fresh water and treats left in our room every afternoon! We had a balcony with chairs which was great but the only thing missing was a little side table for drinks outside? The ski staff were great and helped us with all our gear, and being able to just jump into a shuttle when we are ready to go and two minutes later be at the ski lift is just an absolute winner. The breakfast is amazing , literally everything you could want and set you up for a good day of skiing. The communal areas are so cosy with an open fire and comfy sofas. We are already planning dates for a trip back next year!

  • User:nejperry

    Trip type: Family

    Hidden Gem

    rating16 Feb 2024

    This hotel is perfectly located near the ski lift. Hotel provide a handy on demand shuttle bus up the hill which takes 2 mins and the same for getting back. We opted for half board and glad we did. The food is amazing. All the staff are incredibly friendly and welcoming. Wil definitely be back.

  • User:Glynis H

    Trip type: Couples

    Nice hotel, rubbish service from Head Office

    rating15 Apr 2023

    The hotel offers you a best-price guarantee. I had an online chat beforehand as I'd found it cheaper elsewhere but they told me to book through them and claim it back which I tried!The hotel isn't easy to find as the directions take you to their apartments.The staff were wonderful, every single one of them. The hotel is nice although quite secluded. It was very quiet when we were there so there wasn't a lot of atmosphere.Only two restaurants were open but the Mediterranean was nice with a good menu.The ski room is well equipped. Boots are dried in the evening and then turned off so they're not warm in the morning although they do help you with your boots. The shuttle bus is great and will drop you off and pick you up whenever you want.The pool is free but the spa costs an additional 25€ per person per day.The room was lovely and quiet.After the trip, I attempted to execute the best price guarantee. They used every trick to try not to pay this despite sending numerous screenshots. I found the emails abrupt and rude but that may be a translation issue. I've tried three times to get an email and name of someone I can speak to about this but all requests have been ignored so my advice is to book through a booking agent! Shame about the after sales service. My score would have been higher had it not been for that.

  • User:ChaitanyaKonda

    Trip type:

    Excellent

    rating19 Mar 2022

    Highly recommend. Amazing hospitality. High quality food. Half Board at great price. Great options for restaurants. Buffet spread was really good. Staff went out of their way to make my stay comfortable.

  • User:lckeetley

    Trip type: Couples

    Deterioration in Customer Experience

    rating12 Mar 2022

    When compared to our previous visit in Christmas 2019, unfortunately La Pleta Hotel simply doesn’t match our previous experience. Some staff were excellent, but many were untrained and seemed unengaged and unsupervised. A very poor service experience in the Racletterie on our first night, staff in the boot room misplacing our skis and boots, mixed quality of drivers to the slopes (one was excellent, the other drove with one hand whilst using his mobile, impatient, and threw our skis into the boot), no turn down service in the bedrooms (unlike our previous experience), staff unwilling to enforce mask wearing indoors, and a permeating strong stench of cigarette smoke throughout the entire hotel communal seating areas impacted on our ability to relax downstairs. So, with regret, we can no longer recommmend a stay here and will not be returning. Such a shame - we paid 5 stars but do not feel we received this in overall experience. CRISTINA JUANALS BOFILL, Other at Eurostars La Pleta, responded to this review Dear Mrs. Keetley, First of all we would like to thank you for your comments about our hotel. We are very soory that your stay here did not please you as the last time and we appreciate your comments to improve ourselves. Looking forward to see you again.Best regards.

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