Acevi Val D'aran

Name: Acevi Val D'aran
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Pyrenees - Catalan, spain
Telephone: +44-204-505-9777
Rating: 4.2

Vielha, Pyrenees - Catalan

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About Acevi Val D'aran

Location

This hotel is located at the heart of Vielha within a short distance of the ethnological museum. Public transport departs from stops located just 100 m from the hotel and it is 14 km to the nearest ski resort.

Facility

2 suites, 10 single rooms and 48 double rooms are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A hot tub can soothe sore muscles (for a fee). For guests who wish to keep active, cycling/mountain biking, golf and horse riding are available. Water sports enthusiasts are offered canoeing. The hotel's location is particularly ideal for skiers. There is a wellness area with a spa, a hammam and a beauty salon and, for an additional fee, a sauna, a steam bath and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet and a set dinner menu are served every day.

Amenities at Acevi Val D'aran

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Set menu dinner
Sport/Entertainment
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  Canoe
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  Cycling/Mountain Biking
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  Golf
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  Heated Pool(s)
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  Horse Riding
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  Indoor Pool
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  Jacuzzi
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Sauna
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  Steam bath

Location

Around this property:

Public Transport

100 m

Golf Course

7 km

Ski Area

14 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

258

Very Good

Average

Poor

Terrible

Recent Reviews: 454

User:MollysMum50
Trip type: Couples
Nothing special
22 Sept 2023
The room was clean with a comfortable bed and okay bathroom. Whilst it was relatively cheap and okay for one night, it did not feel 4 star. There were no tea/coffee making facilities in the room. Cannot comment on the location as we were only using it as a one night stopover.
User:lsanjuan112
Trip type:
Nice location
26 Jul 2022
The hotel bedrooms could be more updated, the spa is fairly good although is too dark and breakfast is ok (the "sweet" part like croissants, muffins, donoughs, etc should be improved - they were cold and hard to bite). The location, next to the river, was appreciated.
User:charlied816
Trip type:
Definitely not a 4 star hotel
04 Mar 2022
Start with the positives. Breakfast is good, the rooms are clean and heated well. The staff are around and doing their jobs but there is zero atmosphere. Surprised there was not even a bar in the evenings to have a drink at. There is a vending machine in the entrance sadly. It is basically a room with breakfast. There are no facilities in the room for making your own drinks - tea or coffee or hot chocolate. This is usually in 2 or 3 star hotels. They used the excuse of covid to turn off all the fridges but that made no sense especially as restrictions have eased off completely. Another minus point was that from an eco perspective there were silly details not thought about. New plastic glasses each day in the bathrooms both wrapped in cellophane. Unecessary. Again - probably a covid reason to not have real glasses however we are drinking out of coffee cups and from plates each morning at breakfast. Lastly the location is fine from the point of view of proximity to Vielha however the traffic noise is constant through the night. Haven't been to the spa (which is probably what makes this a 4 star hotel) yet but unfortunately entry is not included in the price of the room. At 25 Euros per entry and our kids under 15 are not allowed in..... All round not the best.
User:SouthBankBoy
Trip type: Couples
Disappointed
12 Jul 2021
Stayed 3 nights and thought the hotel was below our expectations. Rooms are small as was the bathroom. Lots of chips in the bath and surrounding tiles. Breakfast looked ok but as we were there early most of the hot items were undercooked. The internet was very poor, difficult to enter and slow, very slow. Yes the location is good and the staff reasonably pleasant but overall we were disappointed.
User:A7708ICnickl
Trip type:
Disappointing service, Unfortunate spa policy
15 Feb 2020
Very disappointing customer service from the management, reception, and restaurant staff. I had some simple requests and some questions, but I was treated as if my requests were very strange and highly inconvenient. I also wrote to the hotel management and spa for a separate issue and got no reply. I don't expect a hotel to be able to grant every request, but as a guest I expect to be treated politely, and I expect to receive an answer when I write an email. Additionally, be aware that the use of the spa is not included and not free for guests... which is obviously disappointing for those staying in the hotel.