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Gran Hotel La Perla

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Gran Hotel La Perla

locationPamplona, Navarra

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About Gran Hotel La PerlaAbout Gran Hotel La Perla

Location

This charming city hotel is located in heart of the city and just a few minutes from the congress centre, cathedral, the Museum of Navarre and the bus station. The rooms of this family-friendly historical hotel offer magnificent views over Castle Square and the 'Running of the Bulls' during the festival of San Fermin. The city's tapas and shopping area is just a 2-minute walk away.

Facility

The hotel was built in 1881. The hotel has 44 rooms, including 16 junior suites, 4 suites, 9 single rooms and 14 double rooms, which are located on 6 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, massage treatments and hiking. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast is offered as a catering option. A continental breakfast gives guests many delicious reasons to rise and shine. At lunch and dinner, guests can order à la carte or choose a set menu. Gluten-free meals and children's meals can be prepared on request.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Gran Hotel La Perla Amenities at Gran Hotel La Perla

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Massage

LocationLocation

Map preview

Around this property:

Beach

90 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

472

Very Good

68

Average

15

Poor

4

Terrible

4

Recent Reviews: 563

  • User:RichardS883

    Trip type: Couples

    Great Experience

    rating15 Apr 2026

    Loved everything about it except the air conditioner was not operating. I dislike when the hotels in Europe turn off their air during the winter. There are some of us who are always warm. Gonzalo Moreno, Atención al cliente/recepción at Gran Hotel La Perla, responded to this review Dear Richard, thank you very much for taking the time to review us and for the way you’ve done so through your notes and comments, which help us to correct our mistakes and improve every day.We’d love to have the opportunity to welcome you back to Pamplona.Best regards from La Perla.

  • User:Terry T

    Trip type: Couples

    A fantastic time in Hemmingway's haunt in Pamplona!

    rating25 Mar 2026

    Excellent staff, they proudly showed us Hemmingway's room. The location was fantastic and the luxurious room was nicely located so we could look out the balcony to see the place they run the bulls! The only critique we would have was the breakfast; the staff was friendly enough, but the set-up was not the European-type breakfast buffet to which we were accustomed. My recommendation would be to set up the breakfast experience along the "usual" lines of a hotel breakfast buffet. Gonzalo Moreno, Atención al cliente/recepción at Gran Hotel La Perla, responded to this review Thank you so much, Terry, for placing your trust in us, for taking the time to review us, and for the way you’ve done so through your ratings and kind comments highlighting our location and service. We’ll take your feedback on board and use it to help us improve every day.Best regards from La Perla.

  • User:721donaldc

    Trip type: Couples

    Pamplona and Gran Hotel La Perla

    rating18 Mar 2026

    Amazing location and history. Desk staff was exceptional. The atmosphere in this area made you feel part of Pamplona - thanks for the adventure! Gonzalo M, at Gran Hotel La Perla, responded to this review Dear Donald C., thank you so much for staying with us, for taking the time to review us, and for your rating and comments highlighting our location and history, as well as our guest service. We’re glad you felt like a part of Pamplona and that you enjoyed your stay. We’d love to have another opportunity to welcome you to Pamplona.Best regards from La Perla.

  • User:LentilSesame

    Trip type: Family

    Absolutely the best

    rating10 Mar 2026

    In addition to the location which sits at the heart of restaurants and easy access to transportation, the staff were incredibly welcoming. They were perfectly professional, but more than that was their sincerity. Pleasant doesn't scratch the surface how delightful the team was and I look forward to my next visit. The rooms themselves are incredibly clean and comfortable, this is definitely the type of place you would want to stay for a vacation. There were no issues at all with the noise levels -- if I hadn't seen the other guests I would have thought I was alone in the building. I understand that it may seem pricey, but the atmosphere and presentation added value for what was spent. The amenities were also top notch, and the breakfast served was enjoyable. I would absolutely recommend anyone to enjoy a stay here. Gonzalo Moreno, Atención al cliente/recepción at Gran Hotel La Perla, responded to this review Thank you, thank you very much, dear LentilSesame, for describing our facilities, our prices, and what we do as you have done in your comment.We are thrilled to receive comments like yours.Location, professionalism of our staff, sincere hospitality, clean and comfortable rooms, soundproofing (62 decibels), atmosphere, price/value, breakfast... we cannot find a description like this, full of kindness.And what we like most is your recommendation and your desire to visit us again.Thank you very much!Greetings from La Perla.

  • User:Ambassador767105

    Trip type: Couples

    Over the Top - 5 Start and More

    rating15 Dec 2025

    Sometimes the question going to a small town is - well Pamplona does have 250,000 residents - "a 5-star hotel really a 5-star hotel?".... We will get that out of the way right up front. The Grand Hotel La Perla, absolutely. A very unassuming entry through an old archway, to a quaint lobby. The service was fantastic and up to our room - my mouth dropped. A beutifully appointed and spotlessly clean room - well more a suit with a wonderful view over the street. We could not have asked for anything nice, and everywhere we turned, the service was above and beyond. Thank you La Perla - did I mention the excellent restaurant and breakfasts? We will be back. Best Wishes Gonzalo Moreno, Atención al cliente/recepción at Gran Hotel La Perla, responded to this review Dear Canada, your kind comments help us greatly to continue working towards excellence without losing our enthusiasm in our day-to-day work.Thank you very much for highlighting our customer service, which will always be our primary objective so that you feel happy with us.Thank you also for highlighting our rooms, their cleanliness and views, as well as our restaurant and breakfast.We are delighted that you wish to return.We look forward to seeing you again.Best regards from La Perla

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