17 +PHOTOS
19+ photos
This apartment hotel is located in Santo Tomas, right on the beach.
Playa de Santo Tomas, s/n
Check-in from 2:00 PM · Check-out by 12:00 PM
Playa de Santo Tomas, s/n
Check-in from 2:00 PM · Check-out by 12:00 PM
Good
1224 reviewsUser: nataliagX5441DG
Trip type: Family
Fantastic service
Well what can I say had the most amazing stay at hotel the service is excellent 👌 from the manager ismael to the amazing staff, norma in the kitchen fantastic ale , aco and jasmine ,fran on the bar to Laura who always smiling 😁 thank you all for such brilliant service and professional staff 5***** I will definitely be coming back 😘Well what can I say had the most amazing stay at hotel the service is excellent 👌 from the manager ismael to the amazing staff, norma in the kitchen fantastic ale , aco and jasmine ,fran on the bar to Laura who always smiling 😁 thank you all for such brillia…
User: Anthony B
Trip type: Family
Lord nelson apartmentos menorca santa thomas
We got here after a delayed 3 hour flight to find 1 person who could barely speak english and no tui rep. We then preceeded to the lifts as we were on the first floor to find the lift was broke and had to lug all our luggage up 2 flites of stairs to our room once in the room i went for a shower after a long day to find the shower water regulator was fluctuating between scalding hot and cold very f… We got here after a delayed 3 hour flight to find 1 person who could barely speak english and no tui rep. We then preceeded to the lifts as we were on the first floor to find the lift was broke and had to lug all our luggage up 2 flites of stairs to our room o…
User: Ian M
Trip type: Couples
Not impressed
To start with, area looks good, apartments looked good. Then, one person on reception, why ? When multi parties trying to check in and snaking out the door into the heat. 45 minutes to check in, recommend get more people on.Room 1 - walked through door to be met with a bad smell of mould which got worse when AC on. Wife and I got 3 hours sleep that night, smell was overwhelming and I would deemed… To start with, area looks good, apartments looked good. Then, one person on reception, why ? When multi parties trying to check in and snaking out the door into the heat. 45 minutes to check in, recommend get more people on.Room 1 - walked through door to be m…
User: Fiona M
Trip type: Couples
Come again?
Where to start with our stay at Globales apartments Lord Nelson...at the beginning. We arrived at the hotel at 7:05pm., along with 9 other parties of people varying between 2 and 7 in each group. What a nightmare at reception, 1 pleasant but not especially speedy young lady. We were halfway in the line, queueing outside. It took 40 mins to process us. Knowing how many people were to arrive, why di… Where to start with our stay at Globales apartments Lord Nelson...at the beginning. We arrived at the hotel at 7:05pm., along with 9 other parties of people varying between 2 and 7 in each group. What a nightmare at reception, 1 pleasant but not especially spe…
User: sshirley1
Trip type: Family
Serious Pool Safety Concerns and Inadequate Staff Response
SummaryMy 8-year-old daughter was hospitalised with respiratory distress, which medical staff attributed to exposure to pool chemicals (chloramines). Other children were also affected. The response from hotel staff and TUI fell well below expectations in what was a serious medical emergency. However, the underlying cause of the incident has never been explained, and we remain concerned that it cou… SummaryMy 8-year-old daughter was hospitalised with respiratory distress, which medical staff attributed to exposure to pool chemicals (chloramines). Other children were also affected. The response from hotel staff and TUI fell well below expectations in what…
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