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Ideal for beach holidaymakers and families, this hotel lies in the heart of Santa Ponsa, near the beach.
The hotel has 416 non-smoking rooms, which are located on 5 storeys and are reachable by 6 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Further services include a car hire service, a transfer service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. Children's beds can be requested for younger guests. Valuables can be securely stored in a safe for an additional charge. Guests will also find a mini fridge included among the standard features. A telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a bathtub. Guests can also book 5 wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Plenty of active relaxation awaits guests in the pool area's 2 outdoor pools. Even in bad weather, a swim in the indoor pool is always an option. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A terrace with sun loungers and parasols is available. The hotel offers a comprehensive sports programme, including volleyball. For a fee, guests can also enjoy tennis, golf, paddle tennis and horse riding. With water aerobics or, for a fee, windsurfing, paddle boating, sailing, kayaking, snorkelling and diving available, fans of water sports have plenty of options to choose from. The hotel offers numerous indoor sports, including a gym, table tennis, darts and aerobics or, for a fee, billiards. The wellness area offers pure relaxation and includes a sauna and a steam bath. For a fee, massage treatments are available to guests. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Various dining options are available, including a breakfast room, a café and a bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and a buffet). Catering options include bed and breakfast, half board and all-inclusive. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Gluten-free meals, vegetarian dishes, children's meals and lactose-free food can be prepared on request. The hotel also offers snacks. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Puig Mayor, 4
Check-in from 15:00:00 · check-out by 12:00:00
Very Good
5344 reviewsUser: carrieSouthWales
Trip type: Solo travel
Not the end to my holiday I was expecting
I'll start with the good. Lovely adult only area, rooftop pool with free-to-use Bali bedsBrilliant cocktails included in all-inclusiveClose to shops and beachLoads of sunbeds available at the main poolStaff were pleasant and helpfulEntertainment most evenings…
User: I6875JSlizl
Trip type: Couples
Zafiro rey don jamie
Firstly , I would like to say the staff here are fantastic. Friendly and hardworking and we felt all enjoying their job. The food offering was good for breakfast and lunch whereas we found the evening meals a little lacklustre. We knew the hotel was dated when…
User: egyptiangoddess1234
Trip type: Couples
Santa ponsa 12
This i definitely know would have scored at least a 4 star review or even a 5,but based on our experience alone and the situation i only gave a poor score,dont be put off its only because we had only been there a few hours for the restaurant collapsed,we had t…
User: nicola w
Trip type: Couples
Amazing hotel and staff
I have been coming to this hotel for 10years now. The hotel and staff are amazing, and nothing is to much trouble.I am disabled so I always have an adapted room . (Usually same floor every year) This helps ne immensely with my needs.The food is always spot on,…
User: Judy W
Trip type: Couples
Terrible health and safety. Take a non slip mat if you go or it is dangerous
Terrible experience. No health and safety. No non slip mat in shower. Fell an ended up in hospital. 14 weeks of treatment and life changing scars. Spoke to people after the fall and they all said shower dangerous but they were using towel not to slip. Wish I g…
