


45+ photos
This leading beach hotel is located in the vibrant centre of El Arenal. The hotel is divided from the glorious, expansive, sandy beach by just a road. The nearest public transport links are within just a stone's throw of the hotel.

C/ Miramar 1
Check-in from 2:00 PM · Check-out by 11:00 AM

C/ Miramar 1
Check-in from 2:00 PM · Check-out by 11:00 AM
Average
1437 reviewsUser: Graeme F
Trip type: Solo travel
TERRIBLE
AVOID at all costs . horrible staff argumentative and rude , air con didnt work to start with and they were not bothered at all . room was small , view was terrible , it was full of drunken people and people smoking cannabis . bathroom was the worst it had excrement ( faeces ) stains in the toilet , a unclean grotty shower handle a hairdryer that when i picked it up pulled the whole wiring out to… AVOID at all costs . horrible staff argumentative and rude , air con didnt work to start with and they were not bothered at all . room was small , view was terrible , it was full of drunken people and people smoking cannabis . bathroom was the worst it had exc…
User: Explorer827267
Trip type: Couples
Awful, avoid this one, take my word for it.
If I could give this minus stars I would.They rest their laurels on the fact that the hotel is opposite the beach. That's where the positives stop.The room we paid €1,445 for 10 days was in a secondary building, up a myriad of stairs and through a labyrinth of corridors. We asked for a different room and a fridge. We were shown another room (with no fridge) that was so small you could barely get a… If I could give this minus stars I would.They rest their laurels on the fact that the hotel is opposite the beach. That's where the positives stop.The room we paid €1,445 for 10 days was in a secondary building, up a myriad of stairs and through a labyrinth of…
User: sam010101
Trip type: Solo travel
Do not go
Slow check in, the staff member was checking me in but then answered the phone and spent 5 mins dealing with something else whilst I stood there waiting for my key card.Room was adequate and what I had booked but then the issues started with the shower. She shower head leaked water everywhere, the shower doors did no close properly so water went all the bathroom floor and into the bedroom area, ca… Slow check in, the staff member was checking me in but then answered the phone and spent 5 mins dealing with something else whilst I stood there waiting for my key card.Room was adequate and what I had booked but then the issues started with the shower. She sh…
User: LindsayUr
Trip type: Friends getaway
Location is the only selling point
The hotel is located in an incredibly good location with views of the beach from both rooms and the pool areas. Lots of restaurants and shops located near by. Our problems came from within the hotel. There were no pool towels, no toiletries in the room or provided when asked for. The hand soap pump did not work in our bathroom. The shower leaked all over the bathroom floor. Our safe did not work.… The hotel is located in an incredibly good location with views of the beach from both rooms and the pool areas. Lots of restaurants and shops located near by. Our problems came from within the hotel. There were no pool towels, no toiletries in the room or prov…
User: 434thijsr
Trip type: Family
Never go here
Straight up thieves... stole our deposit for having (read 'having' not even using) a speaker Dirección Whala beach, Other at Whala!Beach, responded to this review Dear Thijs,Thank you for sharing your opinion. We are sorry to read that you disagree with the application of our deposit policy.We would like to clarify that upon arrival, all guests receive and sign the hotel rules, confirming the… Straight up thieves... stole our deposit for having (read 'having' not even using) a speaker Dirección Whala beach, Other at Whala!Beach, responded to this review Dear Thijs,Thank you for sharing your opinion. We are sorry to read that you disagree with t…
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