Ses Arenes

Recent Reviews: 729

• User: giulia t

  Trip type: Couples

  Neither serious nor professional

  I never stayed at this hotel.It was enough to try to book a room: I confirmed my reservation to the receptionist, both by call and by email, also providing credit card number for warranty.One day before my stay, they send me an email saying that our room had been booked by another customer and I could no more go there.Just for that, I will never go there.Neither serious nor professional.I never stayed at this hotel.It was enough to try to book a room: I confirmed my reservation to the receptionist, both by call and by email, also providing credit card number for warranty.One day before my stay, they send me an email saying that our room had b… Read more

• User: Dan W

  Worst Best Western we've ever stayed in.

  Where do I even start with this?! We had booked a family room for me, my wife & 14 year old son and a double room for my mum. When we checked in we were on floor 2 and my mum was on floor 5! Worst thing about it is that the lift only goes to floor 4 and she is 74 and needs two knee replacements. Nowhere does it say you have to walk up any steps let alone that many. We asked if we could be clos… Read moreWhere do I even start with this?! We had booked a family room for me, my wife & 14 year old son and a double room for my mum. When we checked in we were on floor 2 and my mum was on floor 5! Worst thing about it is that the lift only goes to floor 4 and sh… Read more

• User: europtraveller

  Trip type: Business

  Good value, handy for station

  A Best Western Hotel which provides no more than one should expect for the price and rating but is good value for a short stay. Rooms have all the usual facilities, staff were helpful (and available 24/7). It is only a few minutes' walk from Porta Nuova railway station even if not in the city centre.A Best Western Hotel which provides no more than one should expect for the price and rating but is good value for a short stay. Rooms have all the usual facilities, staff were helpful (and available 24/7). It is only a few minutes' walk from Porta Nuova railwa… Read more

• User: 590santhas

  Disaster

  This hotel is completely a disaster The first room are totally broken, leaking water at the sink and the toilet are leaking too. The AC is not working due to poor service of it. And it was not clean at all! When we complain, they said “sorry, we knew about this problems at your room”, well got another roomer there is working, but we had to change it at the morning due to it was reserved. And the u… Read moreThis hotel is completely a disaster The first room are totally broken, leaking water at the sink and the toilet are leaking too. The AC is not working due to poor service of it. And it was not clean at all! When we complain, they said “sorry, we knew about thi… Read more

• User: OlgPug

  Trip type: Family

  Wonderful hotel that you want to come back to

  Very nice hotel in a good location in the center of Turin. Nice rooms, well cleaned with nice decor. Fantastic staff who care about their customers. Want to mark a young guy at the front desk (I forgot to ask his name but it seems he is the only young guy at the front desk). He is very nice, social and has told us a lot about Turin and its sights and how we can reach them. Can highly recommend thi… Read moreVery nice hotel in a good location in the center of Turin. Nice rooms, well cleaned with nice decor. Fantastic staff who care about their customers. Want to mark a young guy at the front desk (I forgot to ask his name but it seems he is the only young guy at t… Read more