Sarena de Muro Resort Mallorca, part of Destination by Hyatt

Recent Reviews: 99

• User: Helen H

  Beautiful hotel, great location.

  This a beautiful hotel in a great location a little away from the busy areas of Playa de Muro, but within walking distance of anything you might need. We had a suite with side sea view and the room was lovely - spacious and extremely clean. Great shower and always appreciate a coffee machine. Pool area and pool bar are great - definitely worth having lunch in the pool bar. À la carte restaurant wa… Read moreThis a beautiful hotel in a great location a little away from the busy areas of Playa de Muro, but within walking distance of anything you might need. We had a suite with side sea view and the room was lovely - spacious and extremely clean. Great shower and al… Read more

• User: Julia R

  Not a 5 star hotel experience

  Beautiful property, but unfortunately not a 5-star experience.We enjoyed our stay overall, but were disappointed by the food and especially the level of service. One of the reasons we booked was to dine at Opalo, only to find out at check-in that it had just closed for the season. The €48-per-person buffet wasn’t what we expected, so we ordered room service instead, which arrived cold and soggy. T… Read moreBeautiful property, but unfortunately not a 5-star experience.We enjoyed our stay overall, but were disappointed by the food and especially the level of service. One of the reasons we booked was to dine at Opalo, only to find out at check-in that it had just c… Read more

• User: Guestfromprague

  Trip type: Family

  Major drop in service standards after more than 20 years of loyal visits

  This time, I must be critical of what used to be our favorite hotel. The arrival was smooth—our luggage was taken promptly and the car was parked efficiently. Unfortunately, that was where the positives ended.As usual, we were traveling as a family of four. Regrettably, our children were assigned a room next to extremely disruptive guests who were making excessive noise until the early hours of th… Read moreThis time, I must be critical of what used to be our favorite hotel. The arrival was smooth—our luggage was taken promptly and the car was parked efficiently. Unfortunately, that was where the positives ended.As usual, we were traveling as a family of four. Re… Read more

• User: Kristine B

  Trip type: Couples

  Relaxed beachfront

  Overall good ,but some improvements needed Begin with nice things Hotel is in quite location,wow effect when you arrive,expressive building with atmosphere,fast check in,with glass of water of champagne,room cleen,fresh,nice smell ,but we had room with no views,just quiet green parking area,my suggestion upgrade,but its a bit expensive. Hotel is beachfront,so just relax by pool,and go swimming to… Read moreOverall good ,but some improvements needed Begin with nice things Hotel is in quite location,wow effect when you arrive,expressive building with atmosphere,fast check in,with glass of water of champagne,room cleen,fresh,nice smell ,but we had room with no view… Read more

• User: luvatrip1984

  Trip type: Couples

  Beautiful New Hotel with Room to Improve

  Serena de Muro is a beautiful, brand-new hotel in a gorgeous location. Everything feels fresh, modern, clean, thoughtfully designed, and the property itself is truly stunning. It has a lot of potential to become an exceptional hotel.There are a few areas where the experience could be improved, particularly when it comes to service.At breakfast, it was often very difficult to get anyone’s attention… Read moreSerena de Muro is a beautiful, brand-new hotel in a gorgeous location. Everything feels fresh, modern, clean, thoughtfully designed, and the property itself is truly stunning. It has a lot of potential to become an exceptional hotel.There are a few areas where… Read more