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The hotel is located in Portals, 200 m from a sandy beach. The closest cities are Andratx (20 km) and Palma de Mallorca (8 km). The hotel lies also within easy reach of taxi stands, city centre, supermarkets, tourist information, bus stops, bars and restaurants. Accessible from the property: Marineland (1 km), PMI airport (23 km), Western Water Park (8 km) and Katmandu (8 km).
The hotel welcomes guests in a 7-storey building with 4 lifts and 188 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a currency exchange service ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Everyday necessities can be purchased at the supermarket. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning ensures that rooms maintain just the right temperature. Guests can relax on the balcony or terrace. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are stocked with a hairdryer and a telephone for everyday use. As an extra convenience, bathrooms provide cosmetic products. The hotel has non-smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. For guests who wish to keep active, cycling/mountain biking and crazy golf are available. Third-party operators also offer golf. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and callisthenics. There is a wellness area with a steam bath and a hammam and, for an additional fee, a spa, a sauna, massage treatments and a solarium. Children are well looked after in the kids' club.
Various dining options are available, including a non-smoking restaurant, a bar and a lobby bar. A generous breakfast buffet, a lunch à la carte and a comprehensive dinner buffet offer plenty of delicious variety. Staff are also happy to provide children's meals.
Ctra. d'Andratx s/n, Km. 10
Check-in from 3:00 PM · check-out by 11:00 AM
Very Good
1868 reviewsUser: Gail M
Trip type: Friends getaway
Lovely hotel & amazing staff.
Such a lovely hotel. Probably the nicest staff I’ve came across. Rooms were lovely & clean. Breakfast was amazing so much choice. Plenty of sun loungers. Only let down, a strange pool. I would definitely come back. My self & seven friends had a great t…
User: Kim C
Trip type: Family
Home from home . Outstanding breakfast, 10/10 across the board ❤️
We have been visiting this hotel for over 15 years. It never disappoints . Over the years we have become so familiar with the place there were people who we meet over and over again whose names we didn’t know!!! However they always greet us with a warm word an…
User: louisep823
Trip type: Family
Continuing refurbishment keeps up the standards and great value .
We have been a regular visitor here for over 15 years. Pre COVID we were getting concerned that the hotel was lacking investment and starting to look tired and in need of a revamp. Thankfully ,this is exactly what has happened! The public rooms have been refur…
User: BlondieD
Trip type: Family
Very average but plenty that can be easily remedied
It’s been 2 years since we visited here (4th visit in total) and the crazy golf has gone and the playground outside is under construction. A great shame when you are visiting with children - the park is still advertised, the crazy golf is an oversight on my pa…
User: James W
Trip type: Couples
Missing Purse
My wife and I stayed here in March for 4 nights. While there the hotel was undergoing refurbishment and painting on around 2/3rds of the hotel which we were not pre-warned about. The lobby bar and area had external workers in either polishing or putting a top…
