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This hotel is located in the heart of Palma de Mallorca.
The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms can be booked. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. For guests who wish to keep active, cycling/mountain biking and golf are available. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Entertainment options and leisure facilities include an entertainment programme and live music.
Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and a lunch à la carte are served every day. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.
Carrer de Simó Ballester 6
Check-in from 2:00 PM · check-out by 11:00 AM
Excellent
402 reviewsUser: barley2
Trip type: Couples
The perfect stay!
We absolutely loved this hotel. Spacious comfortable room (509). Quiet, despite being in the city. Great mattress, lots of storage & super clean everywhere. Pool was lovely as was the rooftop bar. An Aperol at the end of the afternoon up there was bliss! S…
User: gemmai270
Trip type: Couples
Great hotel with a fantastic location!
A little hidden Gem! We loved our stay at the hotel, great location just a short walk into the city centre, close to bars & restaurants. We found two supermarkets a street walk away and a gorgeous little Italian called Arte Pizza where the food was tasty a…
User: alexe823
Trip type: Couples
A very comfortable and pleasant stay in a classy hotel.
We spent 4 nights at this hotel and thoroughly enjoyed the experience. The hotel is in a great central location and the room was very clean. Everything in the room was thought through. Often there isn't enough hanging space or plug sockets but nothing could be…
User: Shirleyk29
Trip type: Family
Excellent hotel with fantastic staff
I have just returned from another visit. Another great experience. I only have positive remarks. I arrived at the hotel around 0100. After a long journey, I was welcomed to the hotel by Alien. She was very kind and within a few short minutes we had checked in…
User: A4157WGannak
Trip type: Family
worst hotel service ever
We are extremly dissapointed with Protur Naisa Hotel. We booked a double room with terrace (22m2). On arrival late at night we were informed that our 3 years old baby cannot stay in the room with us. The hotel policy is that any child over 2 years old is treat…
