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This apartment complex is situated in the tourist area of the resort of Alcudia just 150 m from the fine sand beach. The lively resort centre and its diversity of boutiques, nightclubs, bars and restaurants are 2 km from the complex. Thanks to the bus stop nearby, the hotel offers very good transport connections. Transfer to Mallorca's airport takes 1h (60 km).
The apartment hotel was modernised in 2025. Guests have a choice of 121 apartments and 12 studios located in a 4-storey main building and a 4-storey auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Further services include a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. Bicycle storage is available to guests. There is a bike hire service as well.
Rooms are equipped with air conditioning and adjustable central heating. Some rooms include a balcony. Rooms include a sofa bed. Separate bedrooms are available. Children's beds can be provided at no extra charge upon request. Guests may securely store their valuables in a safe. The kitchenette comes with a refrigerator, a stovetop and a microwave. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower. Wheelchair-accessible rooms can also be booked. The hotel has 135 non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A gym and table tennis or, for a fee, billiards, are among the sport and leisure options available. Guests can relax and unwind in the wellness area (massage treatments). Third-party operators offer massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). Gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request. For a fee, there are also non-alcoholic beverages and alcoholic beverages.
Calle Yola s/n, Playa de Muro
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
1142 reviewsUser: savamark48
Trip type: Family
Lovely Hotel, Great location.
Lovely hotel room kept very clean, staff very helpful and friendly . Food was nice.. Customer Service, Otros at HSM Lago Park, responded to this review Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers.…
User: meganhI2731LZ
Trip type: Family
Fantastic family holiday – would definitely return!
We’re currently on day 5 of 7 of our stay at HSM Lago Park and honestly, we’ve had such a lovely time. We’ve been really lucky with the weather, which always helps, but the hotel itself has been brilliant.The hotel has been done up beautifully, it feels fresh…
User: Tomáš C
Trip type: Couples
Comfortable and friendly staying, much recommended
From the begining se were positively surprised about profesionality and friendliness od the hotel staff. At the reception you can buy all kind od trips and ask about anything and you get all recommendation and infomations. Hotel is situated approx. 300m from g…
User: alison_ketchen
Trip type: Family
Fantastic hotel! So clean!!!!
Absolutely brilliant hotel! Great location with lots around, many bars and restaurants and Spar shops if you forget anything! We stayed as a family of three with our friends who were a family of four. The rooms are exceptional. Two rooms with all the facilitie…
User: Lewis S
Trip type: Couples
Great hotel
A good selection of food, and lots of drinks. The drinks are perfect sizes and very tasty. The food portions are enough to share and big portions. The Staff are freindly and welcoming. Jazminstood out and made sure we were taken care of. The facilites were gre…
