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Hotel Serrano Palace

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Hotel Serrano Palace

locationCala Ratjada, Majorca

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About Hotel Serrano PalaceAbout Hotel Serrano Palace

Location

The hotel is 30 m from a sandy beach, 2 km from the town of Capdepera and 7 km from Arta. Palma de Mallorca ist 80 km away. The property is also within easy reach of disco, city centre, bus stops, tourist information, bars, restaurants, supermarkets and taxi stands. Distance from the hotel to: Torre de Canyamel (9 km), Castillo de Capdepera (2 km), PMI Airport (70 km) and Cuevas de Arta (11 km).

Facility

The hotel was modernised in 2023. The hotel has 152 rooms, which are located on 4 storeys and are reachable by 3 lifts. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The hotel has a range of facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests' vehicles can be parked in the garage (for a fee), subject to availability. Other services include a car hire service, medical assistance, room service (for a fee), an alarm call service and a laundry service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A business centre with projector and a flip chart and pens is available. Lectures, presentations and meetings can be held in one of the 2 conference rooms.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. A balcony or terrace is among the standard amenities in the rooms. Children's beds can be provided at no extra charge upon request. There is also a safe and a desk or, for an additional fee, a minibar. Guests will also find a tea/coffee station included among the standard features. A telephone, a flatscreen television with satellite channels and a radio provide all the essentials for a comfortable holiday. A selection of pillows ensures a comfortable stay. A hairdryer, a vanity mirror and bathrobes are on hand in the bathrooms for everyday use. 4 wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

Sun loungers and parasols on the terrace invite guests to relax and unwind. A variety of refreshing drinks await guests at the pool bar. Horse riding is organised by third-party operators. Sport and leisure facilities at the hotel include a gym and table tennis. There is a wellness area with a spa, a sauna and a hammam and, for an additional fee, a spa and massage treatments. In the evenings, guests can enjoy live music.

Meals

The hotel includes a lobby bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A delicious and varied buffet is prepared for breakfast and dinner. Staff are also happy to provide gluten-free meals. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

All major credit cards, including VISA and MasterCard, are accepted for payment.

Amenities at Hotel Serrano Palace Amenities at Hotel Serrano Palace

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Meals

    • -

      Breakfast Buffet

    • -

      Evening Buffet

  • Sport/Entertainment

    • -

      Billiards/Snooker

    • -

      Diving

    • -

      Gym

    • -

      Horse Riding

    • -

      Indoor Pool

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Sun loungers

    • -

      Table Tennis

LocationLocation

Map preview

Around this property:

Public Transport

20 m

Beach

30 m

Sea

50 m

Restaurants

100 m

Bars / Pubs

100 m

City Centre

500 m

Shopping opportunities

500 m

Nightclub

500 m

Tourist Centre

600 m

Forest

800 m

Golf Course

2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

136

Very Good

67

Average

29

Poor

15

Terrible

11

Recent Reviews: 258

  • User:Chloe D

    Trip type:

    Would not return

    rating27 Oct 2025

    Booked this hotel with TUI for me, my mum and my 11 year old son. When we arrived (after the 1 hour 10 minute coach transfer!) we checked in at reception with a friendly man. He offered us Prosecco...

  • User:alisonn660

    Trip type: Family

    I really want to love this hotel ., a few changes and it would be brilliant.

    rating24 Aug 2025

    Booked through jet 2, I would recommend that you don’t get the jet 2 transfer as it took 3 hours- private transfer is about an hour and I would say worth it.. We arrived at this hotel just before...

  • User:Sarah R

    Trip type:

    Well maintained and spotlessly clean hotel.

    rating24 Jun 2025

    My husband and I recently stayed at this hotel and were met with a warm, friendly welcome from staff. The reception is spacious, spotlessly clean and with ample seating. Indeed, there was plenty of...

  • User:Lucy J

    Trip type:

    A perfect 5* hotel

    rating22 May 2025

    I booked this hotel for a short break with my son. My neighbour recommended it to us. We were not disappointed. So many things to compliment. It's mainly the staff that make this hotel. Amalia and...

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