


48+ photos
This hotel is located in Playa de Palma, right on the beach.

Grua, 5
Check-in from 1:00 PM · Check-out by 11:00 AM

Grua, 5
Check-in from 1:00 PM · Check-out by 11:00 AM
Good
262 reviewsUser: elenadN1664ZS
Trip type: Couples
Absolutely amazing hotel!
Guys, let me tell you, if you choose this hotel you won't be sorry! From the location, very close to the beach, supermarkets, bus station...restaurants, bars... to the rooms, extremely clean and bright. Staff always smiling and polite and helpful. Pool area big enough with sunbeds comfy and plenty. Breakfast absolutely lovely, with various choices and sweets, fruits..anything you may need. Worth e… Guys, let me tell you, if you choose this hotel you won't be sorry! From the location, very close to the beach, supermarkets, bus station...restaurants, bars... to the rooms, extremely clean and bright. Staff always smiling and polite and helpful. Pool area bi…
User: Lena S
Trip type: Couples
Terrible experience – dirty rooms, incompetent staff, and theft
I had an absolutely awful experience at this hotel. The room was dirty and clearly hadn’t been cleaned properly before my arrival. The staff were unhelpful and completely unprofessional. The worst part is that there are thieves going around the hotel stealing money and important documents from guests’ rooms — and the staff do absolutely nothing to solve this serious problem. I felt unsafe during m… I had an absolutely awful experience at this hotel. The room was dirty and clearly hadn’t been cleaned properly before my arrival. The staff were unhelpful and completely unprofessional. The worst part is that there are thieves going around the hotel stealing…
User: sacha b
Trip type: Couples
Perfect Stay
Stayed here for a week and loved it! We paid for a sea-view room, which was definitely worth it. Room was very clean. All staff were lovely and were very helpful. Breakfast was superb. We even had laundry done here too for €12, which was super convenient. Dropped laundry down to reception and was ready the next day by 1pm. Lovely facility to have if you like to pack light. Location was good, on th… Stayed here for a week and loved it! We paid for a sea-view room, which was definitely worth it. Room was very clean. All staff were lovely and were very helpful. Breakfast was superb. We even had laundry done here too for €12, which was super convenient. Drop…
User: Mobile P
Trip type: Couples
Lovely Hotel
Fantastic little hotel. Rooms were spotlessly clean. We had 425, absolutely huge room and bathroom. Only downside was the kettle in bathroom! Breakfast was fantastic, as was the evening meal. Always lots of choice, and a special mention for the delicious hash browns!Couldn’t fault the staff, especially the girls at the bar and Eugene on reception. Can’t wait to return later in the yearFantastic little hotel. Rooms were spotlessly clean. We had 425, absolutely huge room and bathroom. Only downside was the kettle in bathroom! Breakfast was fantastic, as was the evening meal. Always lots of choice, and a special mention for the delicious hash…
User: twordsworth
Trip type: Couples
Good hotel
Airport - only a 10 minute ride was really good.Check in - friendly and fast check in.Room - had room 417 paid extra for sea view which would recommend. Room really good, clean and cleaned everyday. Bed comfortable slept really good. Good gesture of water to put in your kettle every day with some other litter treats.Rooms have very little draws for clothes but didn’t bother us as we travel light.H… Airport - only a 10 minute ride was really good.Check in - friendly and fast check in.Room - had room 417 paid extra for sea view which would recommend. Room really good, clean and cleaned everyday. Bed comfortable slept really good. Good gesture of water to p…
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