29+ photos
This attractive beach hotel is surrounded by a beautiful 600 m² garden, on a side street in the lively town of El Arenal. It is just 600 m to the stunning long sandy beach and the sea as well as the pretty harbour. Slightly further away guests will arrive at the amusement park, Aquacity. Public transport departs from stops located directly in front of the hotel.
The hotel has 5 single rooms and 88 double rooms, which are located on 5 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Cleaning on departure is among the services offered. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. Leisure activities and facilities at the hotel include golf, a gym, billiards, darts, a spa and a solarium or, for a fee, cycling/mountain biking. An entertainment programme and a dance club round out the entertainment options.
Dining facilities include a café and a bar. The non-smoking restaurant provides high chairs for children. Half board can be booked. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch and dinner.
C/ Girona, 11
Check-in from 1:00 PM · check-out by 11:00 AM
Poor
228 reviewsUser: kaiky78
Trip type: Family
Aggressive Staff & Refused Valid Booking
Title: Aggressive Staff & Refused Valid BookingI arrived with a confirmed Hotels.com booking for myself and my 17‑year‑old son, which fully met the hotel’s own policy. The night receptionist refused to honour the booking, claimed my son wasn’t included, an…
User: Telgir
Trip type: Family
Not as bad as portrayed
I was concerned about this hotel after reading several negative reviews. However, I was pleased to see that these reviews are not accurate. The room, while basic, was clean. The beds, while squeaky, were comfortable. The staff were friendly and helpful.Many gu…
User: Ben M
Trip type: Solo travel
Consider alternative accommodation
Where to start.....This hotel was awful!The staff were pleasant and friendly. However, they could only work with what they have.The photos do not reflect what you will find at the hotel. There are 11 sun loungers available for the entire hotel. The rooms are d…
User: katiemh3
Trip type: Couples
Excellent hotel
Lovely friendly staff, clean amenities, clean and spacious room with stunning views. Close to shops and bus routes to Palma/other destinations, beaches nearby are amazing. Outstanding quality hotel for a reasonable price would like to return in the future.
User: Passenger11143923319
Trip type: Couples
Not what it says on the tin.
decent thing about this hotel is the matress, proper memory foam. Other than that, nothing good to say about the hotel. There is no entertainment AT ALL. the pool bar is non existant, and the pool is filthy.staff friendly. Breakfast is a sham of cold food. The…
