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This hotel is just across the road from from the beach approximately 300 m from the centre of Santa Ponsa. There are shops, restaurants, bars and pubs in close proximity to the hotel and it is just 200 m to public transport connections. There is a nightclub just 300 m from the hotel.
The hotel has 9 single rooms and 203 double rooms, which are located on 4 storeys and are reachable by 2 lifts. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 212 non-smoking rooms.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, golf and archery are available. With snorkelling and diving available, the hotel also caters to water sports enthusiasts. A gym and table tennis or, for a fee, billiards, are among the sport and leisure options available. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. The hotel has a number of entertainment facilities available, including an entertainment programme, a kids' club and live music.
Various dining options are available, including a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Half board is offered as a catering option. A continental breakfast buffet and a comprehensive dinner buffet are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Gran Via del Puig Major, 2
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1453 reviewsUser: Sam57Essex
Trip type: Couples
Not what we expected for a 4* hotel.
A similar experience to another post at the same time we were there. We had to complain every day for 3 days to get the room cleaned, and even then it was to exchange the towels and sweep the balcony of birds nest debris and guano after being pointed out. Our…
User: Tyler C
Trip type: Family
Beautiful stay
Such a nice atmosphere in the hotel with lovely staff, especially Juan who’s does entertainments. He gets people involved and is so welcoming. , Guest Services / Front Office at H10 Casa del Mar, responded to this review Hello tylercB6292ND,Thank you so m…
User: Rebecca H
Trip type: Couples
Absolutely awful
An awful experience all round. For the price paid, which is high, there is not any of that being used for maintenance of the hotel. There are tiles missing in the terrace pool, our shower wasn’t staying at a constant temperature (going scalding hot and then co…
User: Denisa C
Trip type: Friends getaway
No Security, No Support, No Safety
Our stay at this hotel was extremely disappointing and concerning. Money was stolen from our wallets inside our rooms during our stay, affecting two different families. In total, we lost over €2,000.What made the situation even worse was the hotel’s response.…
User: Michele P
Trip type: Friends getaway
Fabulous views
Went here for a drink to the rooftop bar and had a lovely time, lovely cocktails, hotel looked lovely and will think about booking in the future , Guest Services / Front Office at H10 Casa del Mar, responded to this review Hello Michele P,Thank you for yo…
