AC Hotel Ciutat de Palma

Recent Reviews: 509

• User: Kelly K

  Trip type: Couples

  Deeply disappointing stay - not up to Marriott Bonvoy standards

  My husband and I had an extremely disappointing stay at the AC Hotel in central Palma. My husband is a Lifetime Titanium Elite Marriott Bonvoy member, and we stay within the Marriott portfolio almost exclusively whenever possible. We chose this hotel primarily for its location—which is genuinely very good—but unfortunately, that was one of the only positives of our stay.The biggest issue was the s… Read moreMy husband and I had an extremely disappointing stay at the AC Hotel in central Palma. My husband is a Lifetime Titanium Elite Marriott Bonvoy member, and we stay within the Marriott portfolio almost exclusively whenever possible. We chose this hotel primarily… Read more

• User: Timur O

  Trip type: Solo travel

  Good value city stay

  I spent 1 night here. It was a good hotel, and got all the basics right. Check in was simple, the room was comfortable and the bathroom was clean with good water pressure. Whilst I didn't have time to see the sights, the location appeared good and close to the heart of Palma.I spent 1 night here. It was a good hotel, and got all the basics right. Check in was simple, the room was comfortable and the bathroom was clean with good water pressure. Whilst I didn't have time to see the sights, the location appeared good and close to the… Read more

• User: April C

  Trip type: Family

  Decent hotel but loud

  This hotel had a convenient location with restaurants around and was walkable to the ocean and other tourist landmarks. The breakfast was ok but a bit expensive to add on. Our room was on the first floor and there was constant traffic noise as the hotel is surrounded by roads on all sides. The beds were a bit flimsy compared to other Marriott hotels. Some staff were very nice and helpful, others w… Read moreThis hotel had a convenient location with restaurants around and was walkable to the ocean and other tourist landmarks. The breakfast was ok but a bit expensive to add on. Our room was on the first floor and there was constant traffic noise as the hotel is sur… Read more

• User: emily b

  Trip type: Friends getaway

  Nice hotel let down by noise and strange policies

  Hotel is lovely and clean, decor is nice, rooms spacious and breakfast great. That said, the noise from the road outside outweighs all positives. Soundproofing is good between rooms but poor at keeping the outside noise at bay. The most disappointing thing of all - I left something of value in my room, I contacted reception who confirmed they had the item but are refusing to support a courier coll… Read moreHotel is lovely and clean, decor is nice, rooms spacious and breakfast great. That said, the noise from the road outside outweighs all positives. Soundproofing is good between rooms but poor at keeping the outside noise at bay. The most disappointing thing of… Read more

• User: Oliver P

  Trip type: Couples

  Young ladies on reception excellent.

  Excellent staff on the reception desk who helped greatly after a cancelled flight. The two young ladies on reception were also very good with helping me book an additional night and keeping me in the same room making everything easy. The room was clean and quiet even with the road behind us. Very professional hotel in a decent location.Excellent staff on the reception desk who helped greatly after a cancelled flight. The two young ladies on reception were also very good with helping me book an additional night and keeping me in the same room making everything easy. The room was clean and qui… Read more